
BMW of Rochester
Rochester, NY
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On my recent visit to the service center I needed an oil change, air and cabin filters, brake fluid flush and a recall update. Because there was so much to be done I requested a loaner vehicle. The servic change, air and cabin filters, brake fluid flush and a recall update. Because there was so much to be done I requested a loaner vehicle. The service team took care of all of these items and also washed my car in under 2 hours. I elected to pass on the loaner and wait at the dealership while having a beverage on the house. I will be trading in my 2020 X3 in about 12 months and I'm pretty certain I'll be getting another one from West Herr. More
This was an amazing experience to purchase a vehicle from this location. Everyone was friendly and respectful. They truly valued your time and gave the best experience ever. this location. Everyone was friendly and respectful. They truly valued your time and gave the best experience ever. More
Great service with a great waiting area. The estimated time was very close to actual. My service person explained very well what my car needed and why. The estimated time was very close to actual. My service person explained very well what my car needed and why. More