BMW of Rockville

Excellent customer service by Maria Cokinos Maria provides exceptional customer service. She would hear your needs and try to work with you accordingly and would provide support above and beyond Maria provides exceptional customer service. She would hear your needs and try to work with you accordingly and would provide support above and beyond to cater your needs. She would not pressure you to buy and she is very transparent with all the information which is very important. Maria is very welcoming and provides exceptional customer service that anyone would expect from top dealerships. I would highly recommend Maria as a go to person to anyone who is considering any vehicle at BMW of Rockville. I agree with all the other reviews and positive experience with Maria. Thanks much Maria - way to go! More

excellent product; excellent delivery Very happy with my new car. Maria sized my needs and style up and steered me to the perfect vehicle. Car deals are always complicated. This was no dif Very happy with my new car. Maria sized my needs and style up and steered me to the perfect vehicle. Car deals are always complicated. This was no different but big smile driving my X3 home! More

Great experience Pleasant. Great environment. Friendly staff. Negotiated a great price. My sales representative did a great job in explaining the vehicle and treat Pleasant. Great environment. Friendly staff. Negotiated a great price. My sales representative did a great job in explaining the vehicle and treating my child who was with us very well. More

Most exceptional customer service- Brilliant! This lady impressed me a lot I’m looking for a way to still her from BMW. She is a top customer service dealer agent, I have not seen any one like her This lady impressed me a lot I’m looking for a way to still her from BMW. She is a top customer service dealer agent, I have not seen any one like her! Detailed, exceptional, goes beyond what is expected, far into making sure the customer is happy. She is game to be a top executive at BMW. Maria you are very appreciated!!! Happy Customer-Isaac. More

The Best Car buying experience I have ever had, I mean it. I walked in with my older parents. We needed to buy a new car for my Mother and she wasn't quite sure exactly what she wanted. Kevin Soltwedel (our I walked in with my older parents. We needed to buy a new car for my Mother and she wasn't quite sure exactly what she wanted. Kevin Soltwedel (our appointed Salesperson) jumped in and had the exact information we needed in order to make the right decision for US, not for VOB's bottom line. He listened to our needs and most important, respected our pricing range. We spent most of our time at the dealership cutting it up with Kevin as the paperwork was being generated. The whole process was painless, and honestly, that began and ended with Kevin's efforts. The final result was watching Kevin teach my parents how to connect their phone to the brand new 4 series! More

Excellent Attentive Care and Customer Service Just completed our 12th purchase of a pre-owned BMW and the experience could not have been better. Kevin Soltwedel our sales associate did not rus Just completed our 12th purchase of a pre-owned BMW and the experience could not have been better. Kevin Soltwedel our sales associate did not rush us and helped us consider many different options as we were not set on a particular model or year. Kevin and the team at BMW of Rockville partnered with us to make the best choice for our family and we were very pleased with the process and final results. We are looking forward to a long relationship with Kevin and BMW of Rockville. More

5 STAR Rating!! Impressed with quality of service Best car buying experience we've ever had! Suvin is an outstanding client advisor. Went above and beyond and explained everything very clearly. He is Best car buying experience we've ever had! Suvin is an outstanding client advisor. Went above and beyond and explained everything very clearly. He is very supportive of military members and was able to work with us and get us an excellent rate to ensure we were comfortable. He is truly a professional and we would recommend working with him to any military folks out there. Also we would like to recognize Ameen, the person we were able to test drive with. He was very knowledgable and accommodating. We were able to walk away with the car of dreams at a reasonable price! Thank you Suvin! More

Beyond Excited and Great Service by Kevin at BMW ofRockville I had a great experience at the BMW of Rockville .Client Adviser Kevin were very nice and upfront .BMW worked to get for me the best interest rate .Co I had a great experience at the BMW of Rockville .Client Adviser Kevin were very nice and upfront .BMW worked to get for me the best interest rate .Consistently great customer service . Best expedience ever at a car dealership at BMW of Rockville .Thank you so much .I am recommending you all to my friends and family ! If you looking to buy a car . I recommend you stop by BMW of Rockville and ask for Kevin so nice and helpful. More

Easy and friendly sales process I've owned 2 other BMWs in the past, and frankly had sworn off of the brand because of the truly obnoxious experiences I had with both sales and servi I've owned 2 other BMWs in the past, and frankly had sworn off of the brand because of the truly obnoxious experiences I had with both sales and service staff at various other BMW dealerships. However, they had the car (i3) I really wanted at it a price I couldn't refuse. Had a little glitch with the financing that my bank's approval was a little less than the car and for whatever reason, they weren't budging. They took care of that too, and got me a better rate than my usual bank too! The car itself is truly awesome, and with all the discounts available I was able to drive BMW for a normal car price! Kevin S. was awesome (not able to check his name here) and since I live about 40 miles from the dealer, he arranged to have my current car (not trading) delivered to my home. Best experience I've had with BMW! Highly recommended. More

Great sales person Kevin is a great, friendly and knowledgeable sales person. I had a pleasant time to work with him. He answered all my questions I concerned. Highly Kevin is a great, friendly and knowledgeable sales person. I had a pleasant time to work with him. He answered all my questions I concerned. Highly recommend. More