BMW of Rockville

Good once realizing that it was open, the hours posted on the door were not correct. the door were not correct. More

Pleasant personnel who are really concerned about doing a good job and communicating with the customer. Joel was outstanding and clearly understood the problem, obviously explained it to the team that was w good job and communicating with the customer. Joel was outstanding and clearly understood the problem, obviously explained it to the team that was working on my automobile and handled everything in a professional and competent way. At all times i felt valued as a customer. More

This dealership is fast, efficient and polite. My service associate, Ali Souley is reliable and extremely professional, communicating in time and shows appreciation for the client's time. My service associate, Ali Souley is reliable and extremely professional, communicating in time and shows appreciation for the client's time. More

I had a very pleasant experience with Rayan, he is attentive and patient and went out of his way to make things right for me. My overall experience was great, except that the financing part of the pur attentive and patient and went out of his way to make things right for me. My overall experience was great, except that the financing part of the purchase lacked transparency in my opinion. More

Mr. Clark from the service dept was professional and well informing throughout the whole process. I would love to work with him again. informing throughout the whole process. I would love to work with him again. More

It was very accommodating . My rep gave me consistent updates on my car. Thank You My rep gave me consistent updates on my car. Thank You More

My service advisor JC is awesome! Very helpful and makes it a smooth quick process. Very helpful and makes it a smooth quick process. More

Guaranteed great service every time I visit this location. Seem less when scheduling an appointment. Always get my car within the time agreed apon. location. Seem less when scheduling an appointment. Always get my car within the time agreed apon. More

Juan Carlos was very friendly and professional, It's nice to see someone dedicated to customer satisfaction. to see someone dedicated to customer satisfaction. More

My only issue is with their lack of loaners. I will have to bring car back for heat issue. I will have to bring car back for heat issue. More