BMW of Rockville

Carlos Corredor has now sold us two BMW's and has always provided an exceptional car-buying experience. I was interested in 2023 X5 hybrid and he found the perfect exterior/interior combination with all the provided an exceptional car-buying experience. I was interested in 2023 X5 hybrid and he found the perfect exterior/interior combination with all the safety features I was seeking. Outstanding experience! More

An excellent experience, as usual. After a few bad experiences with BMW of Alexandria, I started coming here for service, even though it was, at the time, significantly further from ho After a few bad experiences with BMW of Alexandria, I started coming here for service, even though it was, at the time, significantly further from home than BMW Alexandria, and I haven't regretted it. I've been so pleased with the service that if I decide to buy another BMW in the future, they'll be the first dealer I speak with. More

Ahmad was outstanding; courteous, responsive and professional! Definitely the kind of individual you want when purchasing a vehicle! I love my new BMW 530i XDrive! Thanks Ahmad for listening to w professional! Definitely the kind of individual you want when purchasing a vehicle! I love my new BMW 530i XDrive! Thanks Ahmad for listening to what I wanted and finding it! You were Awesome! More

Thorough, but ensure you review all 'repairs' especially things you can do yourself. I didn't pre-approve adding windshield washer fluid, and they did it and billed it at a huge markup vs. my replacing it things you can do yourself. I didn't pre-approve adding windshield washer fluid, and they did it and billed it at a huge markup vs. my replacing it myself. So, insist on review of all items, including 'minor' fluids.....such costs can add up quickly here. I discovered grease on my vehicle's carpet after returning home, so will monitor for this next time. The waiting area could be improved. Please, do not have conservative 'news' channels blaring. Mute it, and have it tuned on something neutral that is not disagreeable, like the weather or history channel. I asked 2 employees, and both denied knowing how to turn down the abnoxious TV and change the channel. It made my wait, and that of others in the lounge, much less pleasant than it should have been. More

Service was good as expected, communication with Ali was very good and appreciated. Getting the car washed was a good bonus. very good and appreciated. Getting the car washed was a good bonus. More

Customer Service was exceptional, everyone that assisted me with my vehicle was very kind and polite, and was able to get my vehicle back to me within a timely matter. I would definitely bring my BMW back f me with my vehicle was very kind and polite, and was able to get my vehicle back to me within a timely matter. I would definitely bring my BMW back for routine services. More

My experience at BMW Rockville has been outstanding. J.C. Rodriguez, my Service Advisor, takes care of me. He goes beyond in explaining the services and any other optional services. "JC" is a profession J.C. Rodriguez, my Service Advisor, takes care of me. He goes beyond in explaining the services and any other optional services. "JC" is a professional, and I highly recommend him. More

Great Service at BMW of Rockville, Omar Pacheco always Mamés sure to keep me well inform about the status of my vehicle! Mamés sure to keep me well inform about the status of my vehicle! More

My experience with BMW of Rockville was excellent. I got the car I wanted at a great price. Christopher Lawton was most helpful and made my buying experience a pleasure. Thanks I got the car I wanted at a great price. Christopher Lawton was most helpful and made my buying experience a pleasure. Thanks More

I was truly displeased with my service. The service representative wasn’t transparent about the services I need and how much it would cost. I also didn’t like that they kept my vehicle over The service representative wasn’t transparent about the services I need and how much it would cost. I also didn’t like that they kept my vehicle over night for a diagnostic test. I completely understand that the dealership can be busy at times but it’s important to communicate with all your customers and be 100% about what needs to be done when customers bring their cars in. I will not bring my vehicle back to Rockville after the experience I had. More