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BMW of Rockville

Rockville, MD

4.6
1,801 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,801 reviews

February 22, 2023

ALWAYS a pleasure to come to BMW of Rockville! Service is impeccable whether from Alwyn Ali on the sales side, or Juan Carlos Rodriguez on the service team. More

by Akeysdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos (JC) Rodriguez
Feb 26, 2023 -

BMW of Rockville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Rockville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 21, 2023

Omar was absolutely awesome, top notch customer service, good listener and most importantly he followed up to address all my needs. More

by Annie Fomene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 25, 2023 -

BMW of Rockville responded

Hi Annie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 21, 2023

I scheduled the appointment online. When I arrived at the dealer, there was no record of the appointment. Eric, the service advisor, placed us on the schedule anyway for that day’s wo More

by Younglarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 25, 2023 -

BMW of Rockville responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (240) 885-8171 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Feb 25, 2023 -

Younglarry responded

Thanks for the offer. What’s done is done. Coach your employees to see things through the eyes of the customer. It was obvious that the only priority that your parts rep was going home for the day. Your service advisor turned around the situation with the missing online appointment. I had a string of text confirmations confirming the appointment. This is another opportunity for improvement. Thank you.

February 20, 2023

My Z4 had a recall & when the remedy became available, BMW Rockville scheduled me in, performed the recall & inspection & had me on my way in under 2 hours. Great service! More

by jfeighny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 24, 2023 -

BMW of Rockville responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

Very courteous respectful and helpful maintenance team works well with clients. service efficient and timely very satisfied. More

by campbell_1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael douglas
Feb 24, 2023 -

BMW of Rockville responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

Amazing! I was very impressed by the service and time management plus nice waiting place More

by Gebru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred
Feb 23, 2023 -

BMW of Rockville responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2023

Fantastic salesman (Mr Yazdi), Ms. A Cobble and support staff. Mr Yazdi was caring and spent time finding the vehicle we purchased. He was caring and friendly. More

by ali afnan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Yazdi, Ms. A. Cobble
Feb 19, 2023 -

BMW of Rockville responded

Hi Ali, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 14, 2023

Our purchase at BMW Rockville was an easy and pleasant process. Everyone we worked with were knowledgeable and professional and made our experience a very positive experience. More

by Skrbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Corredor, Nick Popovici
Feb 17, 2023 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 13, 2023

Great experience at BMW of Rockville, showroom was nice and the staff was very helpful. More

by jumper2306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
February 13, 2023

Staff was very polite and helpful. William provided a clear picture of the service needed. He was willing to explain the details. More

by marjlynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Rodriguez
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