BMW of Roseville

I came here to get my headlights fixed. I asked how much it would be and it was insisted that they need to do a diagnostic although I had told them the low beam bulbs died. They charged me I asked how much it would be and it was insisted that they need to do a diagnostic although I had told them the low beam bulbs died. They charged me 250 for this and got very short and rude with me when I questioned the necessity of the diagnostic. They then charged me 772.99 for two light bulbs that cost 67.74 for both in parts. My car was also there for seven hours and one of my headlights points more up than the other. I will never be coming back here and do not recommend ! More

Great service. Laura is my service advisor and she been very helpful to address my i3 hight voltage battery issue. After couple visits, she managed to arrange the w Laura is my service advisor and she been very helpful to address my i3 hight voltage battery issue. After couple visits, she managed to arrange the warranty replacement. More

Had a very good experience with service adviser, they took care of my issues very well took care of my issues very well More

Tyler was great he was very nice professional wouldn’t give up always had all the answers he is definitely a asset to the team he has always kept in touch with me and had all the information that I needed give up always had all the answers he is definitely a asset to the team he has always kept in touch with me and had all the information that I needed I’m a difficult person to deal with but it was very easy to deal with Tyler there are many BMW dealers around but Tyler was there for me all the through the whole process More

Great service, all repairs and maintanence completed with no issues, car always washed after if weather permit. Coffee lounge snacks and TV help to relax while vehicle in service. Nice little butique with BM no issues, car always washed after if weather permit. Coffee lounge snacks and TV help to relax while vehicle in service. Nice little butique with BMW products and show room with greatest examples of ultimate driving machines. No point to get service elsewhere. More

Laura made the service experience seamless. She explained everything and followed up quickly with requested information regarding future service items as promised. She explained everything and followed up quickly with requested information regarding future service items as promised. More

Excellent service. Chris my service advisor was very helpful answered all my questions and got me on my way with minimum wait. Chris my service advisor was very helpful answered all my questions and got me on my way with minimum wait. More

Nigha always takes great care of me in Service Dept. Convenient drop off and pick up-quick and painless. Convenient drop off and pick up-quick and painless. More

Happy to write a very positive review for BMW of Roseville, as they continue to be impressive with top-notch service! Key to note, is service advisor Nghia, of whom has been consistently professiona Roseville, as they continue to be impressive with top-notch service! Key to note, is service advisor Nghia, of whom has been consistently professional, courteous, and timely with any needs regarding my 328xi. My 2011 BMW has been given the same importance as any another customer with a much newer or higher level vehicle. For that fact alone, I’m grateful to be treated with equal respect, and communication from Nghia is clear and consistent! Lastly, I know that if something goes awry after having my car serviced/repaired, Nghia will make it right immediately, should I need to return to the dealership. Thank you for providing such a high level of customer service, with huge kudos to Nghia! More

I have bought two vehicles here and I get all my service here. They have always been fair and punctual. here. They have always been fair and punctual. More