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BMW of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
666 Reviews
Allow BMW of Salem to Introduce Ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 666 reviews

December 04, 2023

Great service has been hit or miss the past several years. My most recent service was 1 of the best, and Aaron was constantly in communication with me. More

by LADYOFFIRE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

BMW of Salem responded

We're glad to know that your recent service experience with Aaron was a positive one. We appreciate the feedback and we'll continue working hard to provide consistent, top-notch service for you in the future. If there's anything else you'd like us to address or improve on, please don't hesitate to reach out directly. Thank you, Chase Petersen - Service Manager - 971-273-4377

Helpful
November 30, 2023

Think Aaron was great. Waiting area could use improvements. Choices of beverage are a nice touch. More

by Ccman976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

BMW of Salem responded

Thank you for leaving us your feedback about your experience at BMW of Salem. We are glad to hear that Aaron was helpful and that you enjoyed our beverages. Our team hopes to see you again for your next service.

Helpful
November 29, 2023

Great service and customer attention, but I would suggest to provide a better check-in experience, and a better waiting zone accommodations. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Salem responded

Thank your for the honest feedback. We're glad to know you appreciated our service at BMW of Salem. Your suggestions regarding check-in and waiting area improvements are noted, as we continually strive to enhance our customer experience. If you wish to discuss in further detail, I would be happy to speak with you. Chase Petersen - Service Manager - 971-273-4377

Helpful
November 29, 2023

They are very knowledgeable and helpful and really care about the service your car receives. More

by RHUGGINS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

BMW of Salem responded

Thank you for taking the time to recognize the high-level of care our team provides to both our customers and their vehicles. Providing helpful and knowledgeable care is always our pleasure and we hope to do so for you again in the future.

Helpful
November 28, 2023

Aaron is an awesome guy. Very clear about what the process was going to be. Thank you! More

by itsme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

BMW of Salem responded

We appreciate you choosing to work with our team here at BMW of Salem and are pleased to know our team member, Aaron, provided you with exceptional service. If there is anything further our team can do to help, please don't hesitate to reach out.

Helpful
November 24, 2023

Ryan Rush is amazing! Helped me through out the whole buying experience journey of buying my dream car. More

by Dior Saliev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

BMW of Salem responded

Dior, it's fantastic to know that Ryan was able to assist you in purchasing your dream car at BMW of Salem. We hope to see you again later down the road. Until then, enjoy your new ride!

Helpful
November 21, 2023

They treat you very well and listen to your needs and are very knowledgeable with there ars More

by sctruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

BMW of Salem responded

Our BMW of Salem team was more than happy to listen and assist you! Thank you for leaving such a great review and for choosing us. We hope to see you again for your next service. Travel safe!

Helpful
November 16, 2023

Excellent customer service. Aaron Winer is great. He provides good customer service and follows through More

by janice.c.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

BMW of Salem responded

Janice, we're so glad to know that Aaron provided you with excellent customer service here at BMW of Salem, and we would like to Thank you for the shout-out! If there is anything we can do to assist you in the future, please don't hesitate to reach out.

Helpful
November 16, 2023

I enjoy the support I get from the dealership as well as the flexibility with my work schedule when maintenance is needed. More

by Osujs96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

BMW of Salem responded

We're glad to know our team at BMW of Salem has been able to accommodate your schedule and provide the support you need. Thanks for sharing this positive feedback, we hope to get the opportunity to serve you again down the road.

Helpful
November 10, 2023

BMW Salem are great - they have a very friendly team and they finished the servicing of my car well ahead of the scheduled time. Coming a week after another dealership took nearly six hours to perform regul More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

BMW of Salem responded

Thank you for taking the time to shout-out our team here at BMW of Salem! We are more than happy to have provided you and your vehicle with both quality and efficient service. For any future maintenance needs, please continue to keep us in mind.

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