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BMW of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
666 Reviews
Allow BMW of Salem to Introduce Ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 666 reviews

October 04, 2023

La espera es agradable, hay cafe y buen ambiente, posiblemente haga falta frutas en la cocina More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

BMW of Salem responded

Erik, thank you for the kind words you have share here in regards to your service with our team. It is a pleasure to know you enjoyed your wait and the amenities available via our waiting area. If there is anything further we can do to help please don't hesitate to reach out.

Helpful
September 25, 2023

Highly professional, personalized service. All staff helpful and friendly. Received free loaner BMW. If waiting, pleasant waiting area More

by dmjkap
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

BMW of Salem responded

Thank you for not only bringing your BMW to our team at BMW of Salem for service, but for also taking the time to share your kind thoughts post service. We are pleased to see you are happy with the quality of work and convenience provided by our team. Until your next visit, safe travels!

Helpful
September 21, 2023

The staff is very friendly and follow up is good. They also make communication throughout the service very easy and convenient. More

by mcreech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

BMW of Salem responded

Providing quality and communicative service is our pleasure! Thank you for taking the time to share these kind thoughts for our team at BMW of Salem. We hope to have you back for your next due service.

Helpful
September 20, 2023

I have had my car in for service twice at this dealership and everyone has been fantastic to work with! More

by reneedegn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

BMW of Salem responded

Thank you for continuing to bring your vehicle to our team at BMW of Salem for service! Providing quality care is our pleasure, and we hope to get the opportunity to do so for you again in the future.

Helpful
September 15, 2023

Loved that they provided a video of work that needs to be done and recap of work that was completed. Always professional and straightforward with communicating what the car needs. Overall wait time was a lit More

by swooshj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

BMW of Salem responded

Thank you for your patience as our team worked to ensure your vehicle got the quality maintenance it deserved! We are pleased to read you enjoyed our video summary, and would like to thank you for the kind feedback you have shared here. Until your next visit, safe travels!

Helpful
September 14, 2023

Aaron keeps me informed of all service needs. They do the work efficiently which is important me as I travel over an hour for appointments. Great deakership. More

by davcha.dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

BMW of Salem responded

We greatly appreciate your loyalty to our team here at BMW of Salem, and would like to thank you for sharing these kind thoughts. Providing you with informative and efficient service was our pleasure. We look forward to your next visit with us!

Sep 15, 2023 -

davcha.dc responded

Great dealership to work with, you feel valued. Thanks

Sep 15, 2023 -

davcha.dc responded

Great dealership, you feel valued. Thanks

Helpful
September 09, 2023

I just moved to the area, and have worked with BMW dealerships in multiple locations. Nobody has taken care of me as well as Gary. He was easy to work with, made sure things were done quickly, and had More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Kellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

BMW of Salem responded

Welcome to the Salem area, Kyle! We are happy to know you were pleased with the level of care provided by our team member, Gary. We too are excited to work with you again down the road.

Helpful
September 09, 2023

Great service. But, could improve in attentiveness. Walked around for a while (15 minutes or so) and nobody asked if we needed help or even hello. More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

BMW of Salem responded

Hello Jesus, thank you for taking the time to share this candid feedback. While we are happy to know you were ultimately met with great service, we do apologize for the initial wait time you experienced. The team at BMW of Salem hopes to get the opportunity to work with you again down the road.

Helpful
September 08, 2023

Facility is well maintained. Bathroom is clean and good looking. Snacks and beverages are available. TV to keep you amused. Friendly & helpful staff. More

by Sandistokes16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlie Menzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

BMW of Salem responded

Thank you for taking the time to shoutout our facility and amenities, Sandi! Ensuring our customers remain comfortable while their vehicles are being serviced is our pleasure. If there is anything we can do to help in the future, please don't hesitate to return to our team at BMW of Salem.

Helpful
September 07, 2023

Quick, professional, and informative service. I felt cared for and important as my vehicle was being repaired. More

by w6ncpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

BMW of Salem responded

We appreciate your bringing your vehicle to BMW of Salem for service. Providing you with caring, timey and professional service was our pleasure. Until your next visit, safe travels.

Helpful
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