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BMW of San Francisco

San Francisco, CA

Overview
Employees
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

February 08, 2024

Lucas was great. Very personable and knowledgeable. He was very accommodating to set up round trip for Uber. More

by ELLEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Feb 08, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, Ellen, and for taking the time to leave us this wonderful feedback!

Helpful
February 08, 2024

Everything was great! I am grateful for good service and quality professionals. My only issue was that I was not notified that my car was finished. But I loved driving the More

by SARAH.SCHOELLKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Sarah, feel free to contact us at your convenience.

Helpful
February 08, 2024

Service appointment was courteous and efficient. Went in for routine oil change and Vincent was helpful with my questions. More

by GBRARRAD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Vincent Lam
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Feb 09, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 08, 2024

Avoid. They immediately added unnecessary dealer fees to the purchase of a used car. They promised to fix a <$200 cosmetic issue on a used car purchase, More

by DAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gao
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Feb 09, 2024 -

BMW of San Francisco responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
February 07, 2024

Required repair was diagnosed and explained clearly and completed on time. Loaner car was brand new and minimal paperwork. More

by HOWARD.ZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lam
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Feb 07, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! WE are glad that we could help.

Helpful
February 07, 2024

Great Experience! No Haggling. Car priced perfect to sell. All I needed to do was test drive the vehicle and say Yes. We were able to get everything done in minimal ti More

by antt109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Feb 07, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 07, 2024

The repairs were considerably more than expected but the service was excellent as always. Lawrence Hoe is an excellent service manager. More

by WAYNEDERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
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Feb 07, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business, Lawrence, and hope to see you again soon!

Helpful
February 07, 2024

Great experience. Upfront, effective, and thoughtful service. Tomas took care of everything we needed and made the car buying process so much easier. He was a good spo More

by BRIAN.FUJIMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Pineda
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Feb 07, 2024 -

BMW of San Francisco responded

Thanks for sharing about your experience with Tomas here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

Helpful
February 07, 2024

Lucas and the whole service team were excellent. They solve my problems and got me in and out. More

by LIVIU.KLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Feb 07, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 07, 2024

Lucas Du was very helpful in resolving the issue with my BMW X-5 air suspension. More

by LUKE.WALLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

Helpful
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