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BMW of San Francisco

San Francisco, CA

4.4
614 Reviews

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

September 24, 2021

They listed a used car I wanted and it was supposed to be a clean no hassle deal. They changed the parameters, the pricing, and added other complications to the deal. I passed on their car and bought one fr More

by babylac89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene
Sep 30, 2021 -

BMW of San Francisco responded

Hello, Thank you for your constructive feedback and the opportunity to earn your business. We value the trust of our clients and always strive to provide complete pricing transparency throughout the sales process. Although you have decided to award another dealership your business, I would like the opportunity to speak with you in more detail so that I can use your experience to help our team improve for future clients. Please contact me at 628-221-8017 when you have a free moment. I look forward to speaking with you. AJ Farah General Sales Manager

August 22, 2021

My experience from BMW San Francisco was really good. The pricing of the car was a more than fair so going into the process, I knew it was a great deal. I worked with Winston and Jennifer. Both are pr More

by bill4low
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston, Jennifer
Aug 23, 2021 -

BMW of San Francisco responded

Hello Bill, Thank you very much for taking the time to leave us such a thoughtful review of your experience with Winston, Jennifer and our BMW of San Francisco team. It was our pleasure to help you into the right fit in a vehicle. Please drive safe and enjoy the road ahead. Our team is always here if you need any assistance along the way!

June 23, 2021

I was about to buy the car at an agreed price (above MSRP) and sign the papers, then at the last second I was told I'd have to pay $5K more on top of already high price to get the car :). More

by customer21
Recommend Dealer
No
Employees Worked With
Scott Collins
Jun 24, 2021 -

BMW of San Francisco responded

Hello, It is unfortunate to learn we were unable to reach a deal on the vehicle you were interested in purchasing. At your earliest convenience, please contact me at 628-221-8017 so we can discuss your experience in more detail, and I can work to help find the right vehicle to fit your needs. Thank you, AJ Farah General Sales Manager

January 07, 2021

***ABSOLUTLEY AVOID*** I will never take my car to BMW of SF ever again! They are extremely unprofessional and don't care about the customers or the cars brought in for maintenance. After paying $430 for mai More

by nc.u2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Kuehn
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