"Mitch was professional, knowledgeable and personable...."
- Sue S
Mitch was professional, knowledgeable and personable. Although I arrived as a first time purchaser of the BMW brand, I had done extensive research on the model and options that I wanted. Mitch's product knowledge is outstanding! He was also very thorough in educating me on the operation of all the features on the vehicle. I left the dealership with the exact vehicle that I wanted. The whole process of negotiation which included a trade in of my older car was fair, transparent and competitive. Hank was also very helpful in efficiently processing my paperwork. I drove away in my new BMW with a smile on my face!
"Overall experience was great! Everyone was friendly and..."
Overall experience was great! Everyone was friendly and they made us feel very welcomed . Excellent customer service. Thanks to all the people who helped us
"Service department will sell you parts you don’t need...."
Service department will sell you parts you don’t need. Total scam. Beware. Avoid at all costs. Travel to other dealer if possible. They would not stand behind there faulty install after replacing parts that were not needed.