BMW of San Rafael

Tim Price is a great Service provider. He's professional and responsive. I always.feel like my X5 is in good hands with Tim at BMW SR! He's professional and responsive. I always.feel like my X5 is in good hands with Tim at BMW SR! More

Honest, straightforward and a pleasure to deal with. Listened to what I wanted. Helped me find the perfect car. Listened to what I wanted. Helped me find the perfect car. More

Seth was super helpful and pleasant and was very effective working with my extended warrantee company. effective working with my extended warrantee company. More

I had an excellent experience working with the BMW staff through the end of my lease and the purchase of my vehicle. Everyone I worked with was knowledgeable, informative, professional, and genuinely helpfu through the end of my lease and the purchase of my vehicle. Everyone I worked with was knowledgeable, informative, professional, and genuinely helpful throughout the entire process. They took the time to explain my options, answer all of my questions, and provide guidance without ever making me feel pressured. I truly appreciated the excellent customer service and guidance from beginning to end. I would highly recommend this BMW team to anyone looking for a professional, knowledgeable, and customer-focused experience. More

I recently had my car serviced at BMW and had a great experience working with my service advisor, Tom. He was professional, knowledgeable, communicative, and made the entire process easy and stress-free. experience working with my service advisor, Tom. He was professional, knowledgeable, communicative, and made the entire process easy and stress-free. He kept me updated throughout the service and made sure all of my questions were answered. I really appreciate the time and effort he put into making sure everything was taken care of properly. More

Excellent service department, especially Tom Smith. Took care of my problem and honored my warranty Took care of my problem and honored my warranty More

We searched for a specific new BMW X5, when located BMW San Rafael was able to have it transferred to their dealership and get us a fantastic deal on our schedule, when we were ready for delivery! San Rafael was able to have it transferred to their dealership and get us a fantastic deal on our schedule, when we were ready for delivery! More

I am 70 years old and Tim is the kindest, most attentive and professional service writer I have ever had pleasure of dealing with! and professional service writer I have ever had pleasure of dealing with! More

BMW of San Rafael provides exceptional customer service, thanks to accommodating and dedicated service professionals like Tim Price. Tim took excellent care of me and made sure all of my questions and conce thanks to accommodating and dedicated service professionals like Tim Price. Tim took excellent care of me and made sure all of my questions and concerns about my car were fully addressed. Based on the consistently positive experiences I have had each time my car is serviced, it is clear that this service department goes above and beyond to meet its customers’ needs and ensure they are completely satisfied with the work performed. More

Everything about this sevice appointment was exceptional. Bravo to the staff, the process, and the lovely environment. Bravo to the staff, the process, and the lovely environment. More