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BMW of San Rafael

San Rafael, CA

Overview
Reviews
Vehicles
4.7
190 Reviews
BMW of San Rafael serves Novato, Tiburon, Marin BMW loyalists from our convenient location in the North Bay Area. We are mere minutes away from the Golden Gate Bridge, the Richmond Bridge and anywhere else in the San Francisco Bay Area. We have a ton of new BMW ready to go including the 328i, i3, X5 and the X3. Come see them today in San Rafael. We're located at 1599 East Francisco Blvd. San Rafael, CA 94901. If you are searching for your new BMW in Marin County, please view our hours and map page for directions to our dealership.
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1599 Francisco Blvd E

San Rafael, CA

94901

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Showing 190 reviews

January 02, 2025

Luis Chinchilla made the car purchase seem effortless. . He went above and beyond for me More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Chinchilla
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Jan 02, 2025 -

BMW of San Rafael responded

Deb, we really appreciate your kind words about Luis! Thank you for choosing BMW of San Rafael.

December 29, 2024

Bruce and Ralph were fantastic and made my whole experience enjoyable and smooth. I’m more then happy!! More

by Nealamitchell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Dinsbury
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Dec 31, 2024 -

BMW of San Rafael responded

Neal, we're delighted to hear that Bruce and Ralph made your experience at BMW of San Rafael enjoyable and smooth. Thank you for sharing your positive feedback!

December 06, 2024

Tim, our service adviser, is the BEST. Very knowledgeable, precise and trustworthy . Thank you for always listening to us. More

by roswithaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Dec 09, 2024 -

BMW of San Rafael responded

We're delighted to hear that Tim provided you with such excellent service at BMW of San Rafael. Thank you for your kind words and support!

November 26, 2024

Everything was great …timely check in for appt and courtesy car. Also Tom communicated via text what was going on with the car including video of what they looked at and recommendations. Quick check More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
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Nov 26, 2024 -

BMW of San Rafael responded

We're delighted to hear that your experience at BMW of San Rafael was seamless and well-communicated, especially with Tom's updates. Thank you for sharing this positive feedback! We look forward to serving you again in the future.

November 18, 2024

What a great dealership, everyone is so pleasant and our BMW cars are always serviced impeccably..these wonderful service and sales persons are great..Jan Cooley Dilg & Steve Dilg More

by Jan Cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim price
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Nov 18, 2024 -

BMW of San Rafael responded

Thank you for the review, Jan! We're delighted to hear that our team at BMW of San Rafael has consistently provided impeccable service. We appreciate your support and look forward to serving you again in the future!

November 03, 2024

Easy to get my car in. Very efficient and rental car supplied. Process was seamless More

by Natalie Stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matteo
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Nov 04, 2024 -

BMW of San Rafael responded

Natalie, seamless service is what we strive for at BMW of San Rafael! Thanks for sharing and leaving us a five-star review.

October 24, 2024

Drop off and pick up of my service car was speedy and efficient. All employees I encountered were polite and professional. More

by cyourman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price, Gus Melo, Rommel Flores
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Oct 25, 2024 -

BMW of San Rafael responded

We're delighted to hear that your service experience at BMW of San Rafael was both speedy and efficient. Our team takes pride in providing professional and courteous service, so thank you for sharing this feedback!

October 15, 2024

Tom Smith is a great service advisor, and always takes care of my needs. Generally I’m happy with San Rafael BMW, though during construction it is difficult to maneuver in the lot, and they are returning More

by MikeSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
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Oct 15, 2024 -

BMW of San Rafael responded

Mike, thanks for sharing your feedback! We're glad to hear Tom is taking good care of you at BMW of San Rafael. We appreciate your patience during the construction and will work on improving our services. Safe travels until next time!

October 13, 2024

Prompt, efficient and easy to deal with. Tom is the best on advice on what needs to be done on my car. Highly recommend More

by Caminoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
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Oct 15, 2024 -

BMW of San Rafael responded

We're delighted to hear that Tom provided you with excellent advice and service at BMW of San Rafael. Thank you for the high recommendation!

October 13, 2024

Very organized and professional. Good ideas and very knowledgeable about all the options. I look forward to working with them again soon. More

by chriskalabokes@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
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Oct 15, 2024 -

BMW of San Rafael responded

Thank you for the positive feedback! We're delighted to hear that our team at BMW of San Rafael provided a professional and knowledgeable experience. We look forward to assisting you in the future!

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