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BMW of San Rafael

San Rafael, CA

Overview
Reviews
Vehicles
4.9
217 Reviews
BMW of San Rafael serves Novato, Tiburon, Marin BMW loyalists from our convenient location in the North Bay Area. We are mere minutes away from the Golden Gate Bridge, the Richmond Bridge and anywhere else in the San Francisco Bay Area. We have a ton of new BMW ready to go including the 328i, i3, X5 and the X3. Come see them today in San Rafael. We're located at 1599 East Francisco Blvd. San Rafael, CA 94901. If you are searching for your new BMW in Marin County, please view our hours and map page for directions to our dealership.
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1599 Francisco Blvd E

San Rafael, CA

94901

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Showing 217 reviews

July 29, 2025

Excellent service on my vehicle Tom Smith is always attentive to my needs during service and communication is terrific. More

by edtred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
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Jul 30, 2025 -

BMW of San Rafael responded

Thank you for sharing your feedback about Tom and the team! We appreciate your business and hope to serve you again at BMW of San Rafael. Safe travels!

July 19, 2025

Tim has been my tech service adviser for all my BMW cars has consistently showed care and attentiveness. He never disappoints. He ensures my loyalty to this dealership. More

by Ernestgon415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
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Jul 21, 2025 -

BMW of San Rafael responded

We really appreciate your loyalty to Tim and our team! Thank you for choosing BMW of San Rafael and for sharing your support on our page.

July 17, 2025

Very professional and competent service! Timely and very well done. Tom Smith is a gracious and knowledgeable BMW representative More

by barnettannel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Report | Print
Jul 18, 2025 -

BMW of San Rafael responded

It makes us happy to hear that Tom and the team were so helpful! Thank you for choosing BMW of San Rafael and for highlighting the great work they do.

July 10, 2025

I like the loaner option and carwash. Nice remodel. Also the video on my car from the mechanic. More

by Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Report | Print
Jul 10, 2025 -

BMW of San Rafael responded

We're glad our loaner vehicle and car wash service keep you coming back to BMW of San Rafael. Thanks for choosing us!

June 27, 2025

As always, Tim and the crew performed impeccably. We feel our cars are very well taken care of! More

by hbaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price and others
Report | Print
Jun 30, 2025 -

BMW of San Rafael responded

We are so glad to hear that Tim and the BMW of San Rafael team provided such impeccable service. Thanks for trusting us with your automotive needs.

June 25, 2025

Sales people were very helpful and professional! I would recommend them to anyone looking to buy a new BMW More

by hbaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis chinchilla
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Jun 26, 2025 -

BMW of San Rafael responded

Thank you for the recommendation! We're happy to hear that our team at BMW of San Rafael provided helpful and professional service. Enjoy your new ride, and we hope to see you again in the future!

June 15, 2025

It was quick and Tom was very nice. He made the entre process very easy More

by Hbalerna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom smith
Report | Print
Jun 16, 2025 -

BMW of San Rafael responded

Thank you for choosing BMW of San Rafael and highlighting Tom's top-tier customer service!

May 29, 2025

Car was serviced timely and returned perfectly clean bth inside and outside.Good sevice at all. More

by vmartynov
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ryan John
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May 29, 2025 -

BMW of San Rafael responded

Thanks for the kind words for our BMW of San Rafael team. See you next time!

May 15, 2025

Purchased my used 2014 Audi A4 above blue book and sight unseen based on dealership website advertisement and being a larger dealership. Salesman very communicative through purchasing process. Docu sign etc More

by andrewshuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ralph, Eric Anderson, Gus Melo, Rommel Flores, Mark Blackshere, Brett Lynn
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May 20, 2025 -

BMW of San Rafael responded

Andrew, we're sorry to hear about the issues you've faced with your purchase. We understand how frustrating this must be. As you have outlined, we addressed your concerns filed with the Better Business Bureau and reimbursed you for safety-related concerns. We are working with our team to ensure these types of frustrations do not happen again.

May 20, 2025 -

andrewshuck responded

Third brake lamp hanging from wires isn’t a safety issue?

May 11, 2025

People are friendly, efficient and get job done. It is a very comfortable environment. Strongly recommend this dealership. More

by anettesoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Tim, Robert
Report | Print
May 12, 2025 -

BMW of San Rafael responded

Anette, thank you for recommending BMW of San Rafael! We're glad to hear that our team made your visit comfortable and efficient. We appreciate your support!

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