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BMW of San Rafael

San Rafael, CA

4.7
189 Reviews

1599 Francisco Blvd E

San Rafael, CA

94901

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189 Reviews of BMW of San Rafael

April 25, 2019

Jacqui is Absolutely AMAZING ! Get your BMW serviced here ! We met Jacqui through getting our BMW X5 serviced. Since working with her for over 2 years, she has proven herself to provide exceptional service in e More

by S&L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqui McCargar
April 22, 2019

top notch service manager Tom Smith has been my service advisor for more than a decade. He is the best in the business in every way - knowledgeable, attentive to detail, cordia More

by lmlm
Recommend Dealer
Yes
Employees Worked With
Tom Smith
March 29, 2019

Fantastic Customer Service!! Gus and Mark did a phenomenal job of helping me get my new 2019 X3! They were very attentive to every need/request I had, and guided me through the pr More

by stalyat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Blackshere, Gus Melo, Rommel Flores
January 26, 2019

Five Stars for JJ and Rommel Flores It was fun and a pleasure to meet and interact with both JJ, the finance person and Rommel. They are professional and very personable individuals! F More

by Linda O
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember the finance person’s name , Rommel Flores, Jonathan Josephs
December 13, 2018

Great Genius Bar! The helpful staff at the Genius Bar (especially Rommel!) has made our BMW buying experience super special. New cars and their technology present many More

by J. Pearson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rommel Flores, Bruce Disbury
December 08, 2018

Had a wonderful experience purchasing bmw I3 Bruce was fantastic as sales & Rommel walked me through operation of I3 I’m very happy with all departments that handled My purchase of bmw I More

by BASSO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Flores, Bruce Disbury
November 26, 2018

Great Service Had a great experience with Luis. Very friendly, responsive and helped us get the car we wanted. He was was able to bring it up from monterey quickly More

by Dan C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Chinchilla
November 26, 2018

Best sales experience ever. I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the More

by Alberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Chinchilla
November 26, 2018

Transparency & Patience My experience at BMW of San Rafael was an unexpected delight. I appreciate the team, especially Luis, working with me. I drove away very happy. More

by nibimono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Chinchilla
October 21, 2018

Fabulous Service We had a great experience at BMW of San Rafael and found exactly the car we wanted. Peter Rennert did an excellent job explaining the features of the More

by tinut
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rennert
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