BMW of Sarasota

Russell ws extremly helpful in understanding the complexities of the car. In two instances he spent time with me explaining the radio and navigation systems. complexities of the car. In two instances he spent time with me explaining the radio and navigation systems. More

BMW of Sarasota is now my only place where I will purchase my new or used vehicles. The professionalism and white glove customer service far outweighs any other dealership I have visited (Lexus, Mer purchase my new or used vehicles. The professionalism and white glove customer service far outweighs any other dealership I have visited (Lexus, Mercedes, Infiniti etc). My experience was tailored around individuals such as Naycole Wright and Sales Manager Emilio Torres who not only went to the ends of earth to make sure I drove off and continue to drive with a smile but the ability to make my visit not just a visit but a pleasurable experience to where I felt like part of the family from the entrance of the door. I will recommend these individuals along with Finance and others sales staff who were apart of this amazing process to anyone interested in driving a car that one can only describe as "driving itself". BMW has set the standard in cars and there is no looking back for me. More

I am "beyond happy" with the attention my wife and I have received at BMW of Sarasota. My experience with my salesperson Russell Lee and Sales Manager Emillio Torres and the service team has be and I have received at BMW of Sarasota. My experience with my salesperson Russell Lee and Sales Manager Emillio Torres and the service team has been outstanding from the very beginning. I don't know what the employees of BMW of Sarasota are told/taught when they're first hired so my advice to the ownership is "keep doing whatever it is you're doing, because the customer is treated with patience and respect and that is, quite obviously, systemic!" The delivery system of my new car was equally impressive; it takes me a while to learn how all these new "gadgets" and "computer systems" work and the staff has been very patient with me and have met every one of my needs with kindness. Peter Kasdan Longboat Key, Fl. More

I walked into the dealership for a used car and met Jas, she was so helpful and patience with us that made felt very welcome because of her we ended with a 2014 for what I was looking to pay for a used car. she was so helpful and patience with us that made felt very welcome because of her we ended with a 2014 for what I was looking to pay for a used car. My friends and family are just so surprised that we could even afford a BMW even so a 2014 but when I explained the purchase and that buying a great car instead of just any car for the same monthly payment they all agreed. More

This Is My 3rd Car Purchase At BMW of Sarasota (1 Used, 2 New). My 1st and 2nd Purchase Experience Were Very Good and I Have No Complaints, However The Attention and Personal Touch That Eric Bosak Put Into New). My 1st and 2nd Purchase Experience Were Very Good and I Have No Complaints, However The Attention and Personal Touch That Eric Bosak Put Into The Deal Really Made Me Take Notice At What Customer Service Truly Is. Between My Sisters and Myself We Have Purchased 9 Vehicles At BMW of Sarasota and We Recommend It To All Our Friends That Are Car Shopping. Customer Service Is Second To None. I Recommend Anyone To Give Them A Visit. I Live In Tampa, but Drive Down To Sarasota (45mins) For All My BMW Car Needs and Purchases Due To My Experiences At BMW of Sarasota. Thanks To My Treatment During My Visits, I Will Be Going Back To See Eric Bosak and The Rest Of The Friendly, Professional Staff. More

entire sales staff Eric, Bruno and Emillio T. were extremely helpful, courteous, and professional. Best I have experienced in my 20 years of car buying. extremely helpful, courteous, and professional. Best I have experienced in my 20 years of car buying. More

I had a situation with a wheel warranty that was supposed to be cancelled within my free look period. When I discovered it had not, Tammy stepped in and did what was needed to get me my credit applied, even to be cancelled within my free look period. When I discovered it had not, Tammy stepped in and did what was needed to get me my credit applied, even though it was well beyond the free look. I certainly appreciated her efforts. More

Very friendly, helpful staff. Easily reached a price for a pre-owned BMW. Dealer detailed and filled the car with gas. Tammy Saylor in finance was informative and efficient. and efficiently. Needed a second a pre-owned BMW. Dealer detailed and filled the car with gas. Tammy Saylor in finance was informative and efficient. and efficiently. Needed a second key which was paid for by the dealer. Got follow-up calls from the pre-owned sales manager Mike Hughes and client advisor John Marulanda. Overall very good experience - best and easiest of any car purchase.. More

Purchased a 335. Absolutely thrilled to death with the car. Very quick and "on rails" handling. Rich Liammari and Mike Hughes made the entire purchase an extremely pleasurable experience. Rich was well p car. Very quick and "on rails" handling. Rich Liammari and Mike Hughes made the entire purchase an extremely pleasurable experience. Rich was well prepared, professional yet personable. Great job Rich and thanks! Excellent job BMW for building great cars. More

As soon as we walked in the door everyone made sure we were being helped. They were considerate and kind without being pushy. They answered all our questions and if one person didn't know they would find were being helped. They were considerate and kind without being pushy. They answered all our questions and if one person didn't know they would find the one that did. They made sure the process of our lease was done in a timely manner and were quite attentive. Big thanks to all of you at Sarasota BMW! More