
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience at BMW Sarasota has been nothing short of phenomenal. I especially would like to point out how honest, professional, acted with superb integrity, and all around genuine Eric is! He listened t phenomenal. I especially would like to point out how honest, professional, acted with superb integrity, and all around genuine Eric is! He listened to what I said I wanted and found the absolute perfect BMW x2 for me. I never felt pushed or that I was settling. Although this is my first BMW, it is the household’s tenth, and was by far the best purchasing experience I have ever had. In addition to Eric, JP and Nehemiah were both patient in answering all my questions and ensured that I truly understood the financing, with JP, and the technology, with Nehemiah. I also would like to mention that my father, who was at the dealership with me, is a retired Marine, and we both really appreciate that aside from Eric’s excellent knowledge, he is a veteran. The team, especially Eric, JP, and Nehemiah, at BMW Sarasota is a stellar example of class and service. More
Fernando is always exceptional & always goes above & beyond to help me when I need service. My car is always ready when promised & I greatly appreciate his kindness & professionalism. beyond to help me when I need service. My car is always ready when promised & I greatly appreciate his kindness & professionalism. More
Carlos Mundoz is an outstanding Service Manager. Your dealership is fortunate to employ such a professional service representative. He listens well and asks excellent questions for clarification in order dealership is fortunate to employ such a professional service representative. He listens well and asks excellent questions for clarification in order to deliver the promised service, hassle free. He quickly follows up to ensure customer satisfaction. After the BMW sale is completed, he is the main customer contact and as such has the major influence on customer satisfaction. I am very pleased with Carlos’s performance and look forward to working with him on any future service needs! More
Fast friendly and courteous! Very knowledgeable. I was not intending to purchase an auto but Juan was easy to work with and was able to help me out with all my questions about new cars vs certified items. not intending to purchase an auto but Juan was easy to work with and was able to help me out with all my questions about new cars vs certified items. More
arrived for my scheduled 2:30 appointment (that’s why one makes an APPOINTMENT). Was informed in a rude way by a “greeter” to wait 15 minutes when we arrived. Indicated to the service manager that we had a b makes an APPOINTMENT). Was informed in a rude way by a “greeter” to wait 15 minutes when we arrived. Indicated to the service manager that we had a business meeting at 4pm. It was a simple oil change and the service manager Scott said “we will get you on your way in time.” 4pm came and went with no contact. When we went to the cashier counter no one knew where the vehicle was nor were they aware of our time deadline. 15 minutes later I approached a young lady named Tiffany who stepped in and retrieved our car and got us underway. It was a half hour late and we missed our business appointment. This dealership seems chaotic and disorganized and frankly no one but Tiffany seemed to care. We won’t be back. More
Excellent car buying experience as always. Eric and Chris were professional and knowledgeable throughout the process. The experience doesn’t end after your purchase as the service department under Gre Chris were professional and knowledgeable throughout the process. The experience doesn’t end after your purchase as the service department under Greg’s leadership is top notch. This is an organization dedicated to retaining top talent. More
Great help and service from Tina. Very accommodating with the service and loaner I requested. Awesome communication via text message. Easy process from a to z with the service and loaner I requested. Awesome communication via text message. Easy process from a to z More
Everything was completed to my satisfaction. I was more than comfortable in the waiting area and the service representative was very professional and went over the invoice with me. than comfortable in the waiting area and the service representative was very professional and went over the invoice with me. More
I had an excellent experience. Good customer service provided by Tiffany. I waited in the lounge and she kept me updated, was knowledgeable and professional. provided by Tiffany. I waited in the lounge and she kept me updated, was knowledgeable and professional. More
Everyone was very nice and accommodating. Very apologetic for something that wasn’t the dealerships fault at all, and a manager even came out to make sure I was taken care of. Your service department earned for something that wasn’t the dealerships fault at all, and a manager even came out to make sure I was taken care of. Your service department earned a future sales customer. More