BMW of Sarasota

Professional, thorough, courteous. BMW called regarding a recommended service. They got me in the next day. Took care of all my sevice needs. The service counsel Maria was very professi BMW called regarding a recommended service. They got me in the next day. Took care of all my sevice needs. The service counsel Maria was very professional and courteous. More

You can't beat this service anywhere Cheerfully greeted by Johnnie upon arrival. Check in took less than a minute. Off to the coffee and treat bar and had a seat in front of the big scree Cheerfully greeted by Johnnie upon arrival. Check in took less than a minute. Off to the coffee and treat bar and had a seat in front of the big screen TV. 2 Minutes later I was greeted by Maria Lizardi. and escorted to her office for detailed service write up. The data they have on all the services performed on the car is comprehensive. Fortunately I was there for a simple oil change with a coupon that saved me big time. I received a synthetic oil change with filter for $23.88. Now that is a coupon worth saving. Glad I signed up for the email specials. Normally I am sure it would have been over $100. I advised Maria that I would like to pick up the car in two hours after my wife and I did a little shopping. We were pulling into the BMW parking lot about 15 minutes early and received a text that our car was ready. After a quick and thorough review of the cars condition and next services recommended we were out the door in a clean well serviced car. This shop meets competitors parts and service pricing if you ask in a respectful manor. Ive been a customer for years and just gets better every year. Thanks for a great experience. More

Entire work force, so welcoming. From the moment I pulled into the bay for my oil change, I was greeted warmly. From that moment on, everyone involved with making sure I was comforta From the moment I pulled into the bay for my oil change, I was greeted warmly. From that moment on, everyone involved with making sure I was comfortable while waiting for the oil change and tire rotation I came for, couldn't have been more accomadating. My only disappointment was that it took at least an hour longer than I had been told, and though I did bring a book to keep myself busy, I was very uncomfortable with how cool the waiting area was. I know those two things are minor, because everything else was more than what I might hasve expected. More

Professional Service system was great. Procedure was very efficient. Maria was thorough and sincere. Explained everything adequately and did not push any unnecessa Service system was great. Procedure was very efficient. Maria was thorough and sincere. Explained everything adequately and did not push any unnecessary service items. very professional. More

Awesomw It was the best car buying I have ever experienced. Everyone I encounter from the receptionist. the sales person, the sales manager and the car gurus It was the best car buying I have ever experienced. Everyone I encounter from the receptionist. the sales person, the sales manager and the car gurus were awesome. Also the deal was fantastic & is I am enjoying the car. The sales person was very professional in helping me select the car best for my purpose & price. I felt very comfortable buying the car from this dealer ship. More

Great Service! My service manager, Seth, was very helpful and knowledgeable. He clearly explained the needed service and presented me with options. i would highly My service manager, Seth, was very helpful and knowledgeable. He clearly explained the needed service and presented me with options. i would highly recommend BMW of Sarasota and Seth Rogers. More

Easy as always! Seth is on it! He is fantastic to work with. He gets you in and gets you on your way. No surprises and always upfront with what’s going on. He’s the g Seth is on it! He is fantastic to work with. He gets you in and gets you on your way. No surprises and always upfront with what’s going on. He’s the greatest! He’s always one to go out of his way and it is so appreciated!!! Thanks Seth!!! More

Great Customer Srervice Everyone I have dealt with at the dealership have been wonderful., I always dread buying a car but this experience was my best ever. My son leased a Everyone I have dealt with at the dealership have been wonderful., I always dread buying a car but this experience was my best ever. My son leased a automobile earlier and advised me to take a look at BMW of Sarasota. After driving a great SUV, dealing with an informative sales person, a sales manager who listened to what I needed and the finance officer who went above and beyond to get difficult issues resolved with the bank and verifying credit information late on a Saturday, I was very satisfied. Thank you to everyone at BMW of Sarasota. I have a few friends who are thinking about visiting your store after driving my X5. More

Exceptional Service! We prefer to maintain our both cars at this dealership and we drive every time from Tampa to Sarasota for a service. The service is exceptional and on We prefer to maintain our both cars at this dealership and we drive every time from Tampa to Sarasota for a service. The service is exceptional and on level always. Thank you so much! More

Really bad service after the sale Spent over $3,000 of work done on my 2013 X5. Next day went to Orlando, next morning I got a vehicle malfunction light. Called service - no help - j Spent over $3,000 of work done on my 2013 X5. Next day went to Orlando, next morning I got a vehicle malfunction light. Called service - no help - just told me to do the best I could. Having to tow the car back to Sarasota from Orlando. Total ruin of a weekend. Will be dumping this car for anything but a BMW. Last one I will ever have. More