BMW of Sarasota - Service Center

World-Class Customer Service I’d like to note the outstanding customer service that I received from Carlos Munoz - a total, experienced professional. My car was in for a relativel I’d like to note the outstanding customer service that I received from Carlos Munoz - a total, experienced professional. My car was in for a relatively simple procedure, but we found a tricky situation which could have broken an expensive part. Together with the mechanic Carlos immediately analyzed the problem, proposed an insightful solution & quickly delivered the repair. Bravo Carlos👍🏻👍🏻 More

Lewis very helpful and excellent information for me Lewis explained what was done the condition of my car and what I needed to do next. Personable and made me feel comfortable and would want to come ba Lewis explained what was done the condition of my car and what I needed to do next. Personable and made me feel comfortable and would want to come back\ More

BMW visit Excellent service Carlos was very helpful problem is solved I am very happyI am very glad I chose this dealership I would use it again my car is worki Excellent service Carlos was very helpful problem is solved I am very happyI am very glad I chose this dealership I would use it again my car is working great and thank you very much for the thorough service More

Another great service experience. Went in for routine annual service but experienced super service. Waited but it was very fast and comfortable. Special shout it to Lewis Menlon and Su Went in for routine annual service but experienced super service. Waited but it was very fast and comfortable. Special shout it to Lewis Menlon and Susan in customer service. Both were great. Five stars⭐️⭐️⭐️⭐️⭐️ More

Chassis Stabilization message It was very busy and my wait was over 2.5 hours, but the problem was resolved. Derek It’s not my usual service person as Maria is out on maternity lea It was very busy and my wait was over 2.5 hours, but the problem was resolved. Derek It’s not my usual service person as Maria is out on maternity leave, but he did an excellent job. More

Carlos service was excellent Carlos did a great job and was very professional. I would highly recommend him and the BMW dealership for servicing for bmw. They got the job done f Carlos did a great job and was very professional. I would highly recommend him and the BMW dealership for servicing for bmw. They got the job done fast More

Tire Purchase My 650i experienced a blowout of a three year old run flat tire. AAA towed the vehicle to BMW of Sarasota where Derick Thomas had a new tire installed My 650i experienced a blowout of a three year old run flat tire. AAA towed the vehicle to BMW of Sarasota where Derick Thomas had a new tire installed. EXPZ More

X1 service My service advisor Carlos was extremely helpful with providing the details of the maintenance that was being performed and kept me posted the whole ti My service advisor Carlos was extremely helpful with providing the details of the maintenance that was being performed and kept me posted the whole time. More

Carlos provided world class care. Thank you Carlos! It was my first time at this BMW dealership. Carlos got me acclimated quickly and took care of my device needs in an extremely quick fashion. Thanks C It was my first time at this BMW dealership. Carlos got me acclimated quickly and took care of my device needs in an extremely quick fashion. Thanks Carlos. More

Great support We found comfort and a delightfully helpful service oriented staff. We had a loaner and it was immaculate. When our vehicle was returned it too was We found comfort and a delightfully helpful service oriented staff. We had a loaner and it was immaculate. When our vehicle was returned it too was immaculate. More