Derek Thomas

We had a great experience with Thomas and BMW Sarasota. Highly recommended. We will definitely go back. Thomas went out of his way to accommodate us. Highly recommended. We will definitely go back. Thomas went out of his way to accommodate us. More

by Riacm4 Verified Customer Verified Customer

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My brake pads were replaced quickly and they are working fine. Derek does a great job explaining what’s being done and why it’s needed. fine. Derek does a great job explaining what’s being done and why it’s needed. More

by dtmcminn Verified Customer Verified Customer

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One of the reasons we keep using BMW of Sarasota is Derek Thomas his professionalism, his courtesy his knowledge Thomas his professionalism, his courtesy his knowledge More

by Hugh Verified Customer Verified Customer

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Got the job done in excellent way Got the job done in excellent and timely fashion Good service excellent and timely fashion Good service More

by CHOPDOC17 Verified Customer Verified Customer

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He was very informative and kept me updated by way of phone and sending me texts about my vehicle phone and sending me texts about my vehicle More

by harshenpatel1 Verified Customer Verified Customer

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They have all the makings of a great dealership but I haven’t been satisfied with the service department. Poor communication, missed deadlines, and questionable technical knowledge and results. haven’t been satisfied with the service department. Poor communication, missed deadlines, and questionable technical knowledge and results. More

by loumosley55 Verified Customer Verified Customer

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My family loves the service and attention to our vehicle needs. Wouldn’t go anywhere else. needs. Wouldn’t go anywhere else. More

by Yandy Verified Customer Verified Customer

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Derek has always been at his best. Good advise and knowledgeable, communicates very well. A gentleman. Good advise and knowledgeable, communicates very well. A gentleman. More

by d.grazz06 Verified Customer Verified Customer

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Very responsive. Came in with a problem they diagnosed quickly and when couldn't finish in one day provided a loaner. Came in with a problem they diagnosed quickly and when couldn't finish in one day provided a loaner. More

by RSAPESQ Verified Customer Verified Customer

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They found the issue and resolved it in a timely manner. The technician Jorge Garcia was excellent. He pointed out the problem, created an excellent video and uploaded an exact concise description of what t The technician Jorge Garcia was excellent. He pointed out the problem, created an excellent video and uploaded an exact concise description of what the issue was unresolved all technicians should follow that example. More

by gaetanodisalvo Verified Customer Verified Customer

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