12,866 Reviews of BMW of Sarasota - Service Center
Awesome Everything you expect & everything you should need. They go above and beyond to explain everything while respecting your time and budget. It’s truly a Everything you expect & everything you should need. They go above and beyond to explain everything while respecting your time and budget. It’s truly a pleasure! More
Excellent Customer Service!!!! They attended to my car troubles after hours and made sure I was taken care of. Valentina showed great professionalism in our communications and care They attended to my car troubles after hours and made sure I was taken care of. Valentina showed great professionalism in our communications and care for my inquiries. More
Well done Tina, my service advisor, was great to work with - professional & knowledgeable. The service work was done in the timeframe promised! Thank you for Tina, my service advisor, was great to work with - professional & knowledgeable. The service work was done in the timeframe promised! Thank you for a good experience! More
Great experience every time The service at BMW of Sarasota is nearly flawless. After a stressful morning when my car didn’t start I eventually had it towed to the dealership. Lat The service at BMW of Sarasota is nearly flawless. After a stressful morning when my car didn’t start I eventually had it towed to the dealership. Late to work, hot and tired after pushing my car out of a parking deck with a tow truck driver I finally arrived to the dealership. Fernando and the service team put me at ease. Within 15 minutes I knew what was wrong, how long it would take and was driving off in a loaner with a cold bottled water. Such a relief knowing your car is in good hands. Before my first visit to Bmw of Sarasota 6 years ago, I thought anyone who went to a dealership was crazy. Now, I’m a loyal BMW owner mostly because of the service. It’s important to note I’m not under warranty. More
Chris Got The Job Done I had a problem and it got resolved quickly by Chris. I am a happy customer and will keep coming back. Thanks for the great job I had a problem and it got resolved quickly by Chris. I am a happy customer and will keep coming back. Thanks for the great job More
Great service Very helpful and efficient. I was impressed with the entire experience. I appreciated that there was no attempt to sell anything. That will make me Very helpful and efficient. I was impressed with the entire experience. I appreciated that there was no attempt to sell anything. That will make me more likely to continue to use the dealership for service, and future car purchases. More
They were truthful They were reasonable and rather than just patch up my car, helped me to see that it really was time for a new one. Thanks They were reasonable and rather than just patch up my car, helped me to see that it really was time for a new one. Thanks More
Very pleasant experience!! Valentina was very helpful. She explained the problems that the service mechanics found , and went over pricing. She then arranged for a rental car s Valentina was very helpful. She explained the problems that the service mechanics found , and went over pricing. She then arranged for a rental car so that my car would be immediately repaired. She takes her job seriously. More
Service experience My service experience at BMW of Sarasota was excellent. The experience with service manager Tiffany Ferrara was excellent. She was very polite and hel My service experience at BMW of Sarasota was excellent. The experience with service manager Tiffany Ferrara was excellent. She was very polite and helpful through the entire experience. The dealership has upgraded to a great live feed from service technicians to give you a better understanding of service required. I would recommend going to BMW of Sarasota. More
World-Class Professionalism Efficient organization, totally responsive service advisers and magnificent waiting area in a convenient, easy to get-to location. Highly recommend th Efficient organization, totally responsive service advisers and magnificent waiting area in a convenient, easy to get-to location. Highly recommend their customer-centric attitude. Loved the popcorn & cookies & costumes on Halloween. More