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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,866 Reviews

12,866 Reviews of BMW of Sarasota - Service Center

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November 02, 2019

Awesome Everything you expect & everything you should need. They go above and beyond to explain everything while respecting your time and budget. It’s truly a More

by ROCHELLE HERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Salavatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany , Jonathan Parker
Nov 05, 2019 -

BMW of Sarasota responded

We're so glad to hear that you had a fantastic visit with us, Rochelle -- thank you!

November 01, 2019

Excellent Customer Service!!!! They attended to my car troubles after hours and made sure I was taken care of. Valentina showed great professionalism in our communications and care More

by Yandy Fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Lizardi
Nov 01, 2019 -

BMW of Sarasota responded

Thanks so much for your wonderful review, Yandy!

November 01, 2019

Well done Tina, my service advisor, was great to work with - professional & knowledgeable. The service work was done in the timeframe promised! Thank you for More

by NANCY
Recommend Dealer
Yes
Employees Worked With
Tina Griffith
Nov 05, 2019 -

BMW of Sarasota responded

Thank you very much for letting us know that Tina made your visit a great one, Nancy!

November 01, 2019

Great experience every time The service at BMW of Sarasota is nearly flawless. After a stressful morning when my car didn’t start I eventually had it towed to the dealership. Lat More

by tiffany.nisbet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 05, 2019 -

BMW of Sarasota responded

Tiffany, we are very proud that Fernando earned your trust during what seems like a frustrating situation. Thank you so much for coming to us for your service needs and for your full five star review. We look forward to seeing you again!

November 01, 2019

Chris Got The Job Done I had a problem and it got resolved quickly by Chris. I am a happy customer and will keep coming back. Thanks for the great job More

by TONEETONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Siriphokha
Nov 05, 2019 -

BMW of Sarasota responded

It's great to hear that Chris has earned your trust. Thanks for the stellar review!

November 01, 2019

Great service Very helpful and efficient. I was impressed with the entire experience. I appreciated that there was no attempt to sell anything. That will make me More

by JANDJLEVINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

BMW of Sarasota responded

Thanks for letting us know that you enjoyed your visit with us, Jan!

November 01, 2019

They were truthful They were reasonable and rather than just patch up my car, helped me to see that it really was time for a new one. Thanks More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 01, 2019 -

BMW of Sarasota responded

Chuck, it's great to know that we've earned your trust -- thank you so much!

November 01, 2019

Very pleasant experience!! Valentina was very helpful. She explained the problems that the service mechanics found , and went over pricing. She then arranged for a rental car s More

by BCBLACK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina
Nov 01, 2019 -

BMW of Sarasota responded

Thank you very much for your amazing review!

November 01, 2019

Service experience My service experience at BMW of Sarasota was excellent. The experience with service manager Tiffany Ferrara was excellent. She was very polite and hel More

by Sean Smalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara
Nov 01, 2019 -

BMW of Sarasota responded

Thanks for the full five stars, Sean!

November 01, 2019

World-Class Professionalism Efficient organization, totally responsive service advisers and magnificent waiting area in a convenient, easy to get-to location. Highly recommend th More

by BOHDANYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

BMW of Sarasota responded

We're so glad that you enjoyed our all treats, no tricks approach to customer service -- thank you!

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