BMW of Sarasota - Service Center

Carlos is awesome Whenever I require service, Carlos is always available. He’s always give me the courtesy, respect, and knowledge of what needs to be done with my cars Whenever I require service, Carlos is always available. He’s always give me the courtesy, respect, and knowledge of what needs to be done with my cars He was 110% first customers More

I smelled like popcorn for the rest of the day I enjoyed watching Fox News with a gaggle of senior citizens while eating delicious, buttery popcorn. I don't think it can get much better than that.. I enjoyed watching Fox News with a gaggle of senior citizens while eating delicious, buttery popcorn. I don't think it can get much better than that... More

Great service Whole staff was prompt, helpful and professional every step of the way. Was informed what was going on with my service through the process. And they p Whole staff was prompt, helpful and professional every step of the way. Was informed what was going on with my service through the process. And they provide snacks More

Amazing service, even better customer treatment I had a bad aftermarket ignition coil go bad and my car was running very rough. I assumed the worse but when I arrived at the service department I wa I had a bad aftermarket ignition coil go bad and my car was running very rough. I assumed the worse but when I arrived at the service department I was met by a very polite and calming man named Ken. Do not know his last name but he is most of the reason I am writing this review. He calmed me down and told me it could be a lot of different things and wait for the diagnostic, this was a very welcomed statement when ended up being correct. I was helped by a young woman named Valentina Lizardi, she was also extremely polite and very informative. I left all my questions and needs met. It was a very seamless and customer oriented experience I feel your service team should be proud of. I will be doing ALL my service with BMW of sarasota due to this. More

Service Carlos had my repair completed in record time and reassured me of road safety He is always so efficient patient and kind and extremely knowledgeable r Carlos had my repair completed in record time and reassured me of road safety He is always so efficient patient and kind and extremely knowledgeable regarding my vehicle More

New Tires! BMW of Sarasota is the absolute best dealership that I have ever experienced! I purchased my BMW here and BMW of Sarasota is the only Service Center t BMW of Sarasota is the absolute best dealership that I have ever experienced! I purchased my BMW here and BMW of Sarasota is the only Service Center that will continue to work on my BMW! Fernando Santori is the absolute best to work with for all service needs - he is very pleasant, professional, and always goes above and beyond to make sure your service experience is an absolutely smooth transaction! I trusted Fernando to pick out the tires for my car, he made a wonderful tire selection for me and I am 100% happy with Fernando's choice! I will be purchasing another BMW in the next year and for sure it will be from BMW of Sarasota! More

Nice staff Tiffany F. was very helpful! Even when I had to wait for so long she was nice and they did a great job on my car! Tiffany F. was very helpful! Even when I had to wait for so long she was nice and they did a great job on my car! More

great Everyone was extremely helpful and it was an overall great experience. The service was great and the quality of work was very good. I will definitely Everyone was extremely helpful and it was an overall great experience. The service was great and the quality of work was very good. I will definitely be back. More

Great fast service Service at bmw is great, easy to get appointment suited to my schedule, fast and the lounge is the best part , like going to the coffee shop ! Service at bmw is great, easy to get appointment suited to my schedule, fast and the lounge is the best part , like going to the coffee shop ! More

Excellent experience Fernando was extremely helpful in getting my car fixed. He also set up a loaner car as I needed. I had a vet good experience Fernando was extremely helpful in getting my car fixed. He also set up a loaner car as I needed. I had a vet good experience More