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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,881 Reviews

12,881 Reviews of BMW of Sarasota - Service Center

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August 24, 2019

Carlos was awesome as always. Had me in and out super fast. I love working with the service department at this dealership. Always friendly and fast. More

by CDWEBBJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

BMW of Sarasota responded

We're so glad to hear that Carlos made your visit so special -- thank you for the amazing review!

August 24, 2019

Service on our 20 year old Z3 We will be moving to Sarasota and wanted to have our 2000 Z3 serviced and brought up to standards but were worried about who we could trust to help us More

by gregmoisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

BMW of Sarasota responded

Greg, thanks for the amazing review! We're glad that Derek made you feel welcomed and took care of all of your service issues.

August 23, 2019

Great customer service Derek provides excellent customer service. I was kept informed of what cause of problem was, repair costs, and subsequent repair went quickly and easi More

by DMJAMIESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

BMW of Sarasota responded

Thank you so much for your fantastic review!

August 23, 2019

Another good experience Had my car in for 1 year service. Derek is my service consultant. I email him and he makes me an appt. He gets my car serviced quickly and calls when More

by MARSHAT25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

BMW of Sarasota responded

Thank you so much for not only your great review but also being our long time customer! We're very grateful that we've earned your trust!

August 22, 2019

Service of car Very organized and did well in a busy environment all service was completed on my car and they did a God’s job. I would recommend the service departme More

by TSTARK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

BMW of Sarasota responded

Thanks so much for your full five stars!

August 22, 2019

Fast, knowledgeable, personable Derick, our advisor, was very knowledgeable and personable. He guided use along the way. He loves his job and it shows. We had zero problems along the More

by JEFFERYLWILLIFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

BMW of Sarasota responded

Thanks so much for your amazing review, Jeffery!

August 22, 2019

Carlos Service Advisor Rec Carlos is the best service advisor I have ever worked with.A. I am so glad he is back. Great asset to Sarasota BMW!!!! He is a pleasure to work wit More

by REIDWETTERSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

BMW of Sarasota responded

Thank you for letting us know that Carlos took excellent care of you!

August 22, 2019

Tires I had my tires replaced. Everything was as expected. Nice atmosphere friendly staff. I don’t usually write reviews but would definitely recommend BMW More

by CBLATZHEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Aug 23, 2019 -

BMW of Sarasota responded

Thank you for taking a moment to write your wonderful review! We appreciate your business!

August 22, 2019

Derek Thomas explained everything well and gave me a break on labor charges when I had to return the next day to fix a different problem with the car. More

by mgdennis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

BMW of Sarasota responded

It's great to hear that Derek went the extra mile for you -- thank you!

August 22, 2019

Very pleasant and efficient Very pleasant. Car needed warranty work. Done quickly. Car washed and vacuumed Good job. Clean surroundings Good snacks. WiFi easy to use. Love drivin More

by CSGOSHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

BMW of Sarasota responded

Thanks for your excellent review!

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