BMW of Sarasota - Service Center

Very efficient Great customer service. Always a pleasure, very attentive team. Derek especially has been an excellent service advisor, quickly responds to calls, ans Great customer service. Always a pleasure, very attentive team. Derek especially has been an excellent service advisor, quickly responds to calls, answers questions and is readily available for service needs. More

Service visit Carlos was great and very helpful appreciated his honesty and advice about what to do with my 10 plus year old BMW 3 series sedan. Carlos was great and very helpful appreciated his honesty and advice about what to do with my 10 plus year old BMW 3 series sedan. More

Great customer service I worked with Carlos and he went above and beyond to get me in and out as quickly as possible. Carlos helped me with a loaner and even helped transfer I worked with Carlos and he went above and beyond to get me in and out as quickly as possible. Carlos helped me with a loaner and even helped transfer some of my things as I was there with a baby. I appreciated his help as well as his friendliness and honesty. More

Always excellent service Fernando is always readily available for when I call in to schedule a service and makes sure everyone goes the extra mile to get the work done in an t Fernando is always readily available for when I call in to schedule a service and makes sure everyone goes the extra mile to get the work done in an timely manner. More

Only deal with Fernando I only deal and work with Fernando , he explains everything, call me or text when car is ready , and most important he is honest and friendly I only deal and work with Fernando , he explains everything, call me or text when car is ready , and most important he is honest and friendly More

Professional Excellent service start to finish. I like the fact that everything was organized and timely and appreciated getting my car back clean. Thank you. Kurt Excellent service start to finish. I like the fact that everything was organized and timely and appreciated getting my car back clean. Thank you. Kurt More

Warranty work All around great service. Had a couple of ongoing issues with our BMW and they appear to have resolved them. Great people to deal with. All around great service. Had a couple of ongoing issues with our BMW and they appear to have resolved them. Great people to deal with. More

Service check: Jorge Mere did a great job, great advisor! About three hours more or less. The attention was very good. Jorge offered a loaner in case I need it to leave before the car was ready, but I decid About three hours more or less. The attention was very good. Jorge offered a loaner in case I need it to leave before the car was ready, but I decide de to stay and wait. More

Took care of my problem . Told me when I would be needing service next. Didn't say that it was imperative that I get the work done immediately . Told me when I would be needing service next. Didn't say that it was imperative that I get the work done immediately More

Quick turn around Unfortunate issue encountered on my vehicle,called Carlos and informed him.He had me scheduled same morning and provided a loaner and matter of few ho Unfortunate issue encountered on my vehicle,called Carlos and informed him.He had me scheduled same morning and provided a loaner and matter of few hours issue fixed and problem solved.Happy customer. More