12,871 Reviews of BMW of Sarasota - Service Center
Great first visit Recently moved to the area and took our car here. Wife and kids were comfortable and mentioned everyone was very nice. Will certainly return for our o Recently moved to the area and took our car here. Wife and kids were comfortable and mentioned everyone was very nice. Will certainly return for our other two cars. More
Excellent Service Jessica, Asst Service Manager and Juan Carlos did a superb job in troubleshooting creaking noise emanating from headliner and expediting repair! Ma Jessica, Asst Service Manager and Juan Carlos did a superb job in troubleshooting creaking noise emanating from headliner and expediting repair! Many thanks for the wonderful service! Jo Jaworske More
Excellent service department Service personnel are very professional and courteous. Client relations are excellent. Technicians are very knowledgeable. Highly recommended. Service Service personnel are very professional and courteous. Client relations are excellent. Technicians are very knowledgeable. Highly recommended. Service managers are very honest and fair. Great folks to work with. More
Excellent. Organized, profession, time-saving. I am a professional with limited time, and the most important thing for me is to minimize the time I am spending Organized, profession, time-saving. I am a professional with limited time, and the most important thing for me is to minimize the time I am spending on this task. Either do it quickly or provide me a loaner, and you did. More
Great customer service Maria always have the best customer service, always smiling, working with us, and keep us inform every step of the way while our vehicle is in service Maria always have the best customer service, always smiling, working with us, and keep us inform every step of the way while our vehicle is in service! More
Always great experience with service fo two BMWs I own In the last 3 years I have been working with Carlos Munoz, I always have had the best experience. In my opinion he is a top achiever, very customer or In the last 3 years I have been working with Carlos Munoz, I always have had the best experience. In my opinion he is a top achiever, very customer oriented and get things done on time. I strongly believe, that Carlos should be considered for promotion, since retaining dedicated and effective employee should be a top priority for this dealership management. More
Helpful analysis. Timely meeting with Carlos and repair. Very efficient and thorough analysis by Vcarlos. Stayed on issue until resolved. Timely throughout process. Courtesy car appreciated. Service staff Very efficient and thorough analysis by Vcarlos. Stayed on issue until resolved. Timely throughout process. Courtesy car appreciated. Service staff for intake and outtake very friendly and efficent. I More
Good experience with work done in a timely manner Everyone was professional, courteous, friendly. Everyone smiles and make you feel comfortable. Work was done on a timely fashion. I will come back and Everyone was professional, courteous, friendly. Everyone smiles and make you feel comfortable. Work was done on a timely fashion. I will come back and also recommend someone else. Thanks for the great service! More
trouble shooting electric window The window (up and down) operated erratically on one occasion. I received an appointment quickly at my convenience. Arrived early and was out in less The window (up and down) operated erratically on one occasion. I received an appointment quickly at my convenience. Arrived early and was out in less than 2 hours including the time for a car wash. Diagnosis done and reset performed quickly. Left happy More
Excellent service guy Super detailed Fast Nice waiting room. Carlos was the best I ever saw at any dealer. He needs a serious raise! Promote him to sales please! Unfo Super detailed Fast Nice waiting room. Carlos was the best I ever saw at any dealer. He needs a serious raise! Promote him to sales please! Unfortunately the showroom people were not so nice. I inquired about cpo, as a bmwcca member, I read there are good used cars offered. When I asked for a list, the young nice guy asked an older dark haired man and he said, look online. I took this as a get lost, never will I buy a car there! Rude, brusk. If he only knew I was serious about an upgrade. This to me was the real personality of the sales team. Do not contact me!! More