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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,871 Reviews

12,871 Reviews of BMW of Sarasota - Service Center

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June 25, 2019

Great first visit Recently moved to the area and took our car here. Wife and kids were comfortable and mentioned everyone was very nice. Will certainly return for our o More

by KRANERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 26, 2019 -

BMW of Sarasota responded

Thank you so much for your great review! We look forward to seeing you again when you're ready for your next car.

June 24, 2019

Excellent Service Jessica, Asst Service Manager and Juan Carlos did a superb job in troubleshooting creaking noise emanating from headliner and expediting repair! Ma More

by SLIM524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Service , Jessica Caycedo
Jun 24, 2019 -

BMW of Sarasota responded

That's great to hear -- thank you, Jo!

June 24, 2019

Excellent service department Service personnel are very professional and courteous. Client relations are excellent. Technicians are very knowledgeable. Highly recommended. Service More

by PHILIPCHAIKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Owens and Susan Schoengold
Jun 24, 2019 -

BMW of Sarasota responded

Thanks so much for your excellent review, Philip!

June 23, 2019

Excellent. Organized, profession, time-saving. I am a professional with limited time, and the most important thing for me is to minimize the time I am spending More

by JLEES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina
Jun 24, 2019 -

BMW of Sarasota responded

We're so glad that you were completely satisfied with our service -- thank you!

June 23, 2019

Great customer service Maria always have the best customer service, always smiling, working with us, and keep us inform every step of the way while our vehicle is in service More

by ARPIA40296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

June 22, 2019

Always great experience with service fo two BMWs I own In the last 3 years I have been working with Carlos Munoz, I always have had the best experience. In my opinion he is a top achiever, very customer or More

by Igor K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

BMW of Sarasota responded

Igor, thank you for your fantastic review and for being our long-time customer. It's very much appreciated!

June 22, 2019

Helpful analysis. Timely meeting with Carlos and repair. Very efficient and thorough analysis by Vcarlos. Stayed on issue until resolved. Timely throughout process. Courtesy car appreciated. Service staff More

by Rsanto4526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

BMW of Sarasota responded

Thank you so much for the great review!

June 22, 2019

Good experience with work done in a timely manner Everyone was professional, courteous, friendly. Everyone smiles and make you feel comfortable. Work was done on a timely fashion. I will come back and More

by KENDANIEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Parker
Jun 24, 2019 -

BMW of Sarasota responded

Thanks for the outstanding review, Ken!

June 22, 2019

trouble shooting electric window The window (up and down) operated erratically on one occasion. I received an appointment quickly at my convenience. Arrived early and was out in less More

by Newly Manatee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
seth
Jun 24, 2019 -

BMW of Sarasota responded

It's great to hear you were completely satisfied with your service. Thanks!

June 21, 2019

Excellent service guy Super detailed Fast Nice waiting room. Carlos was the best I ever saw at any dealer. He needs a serious raise! Promote him to sales please! Unfo More

by RICH43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

BMW of Sarasota responded

We apologize that our customer service wasn't what it should've been and will make sure to reinforce how important it is with our staff. Although there was this slight hiccup, we're very pleased that you enjoyed the rest of your visit with us. Thank you!

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