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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,822 Reviews

12,823 Reviews of BMW of Sarasota - Service Center

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May 02, 2019

First ever BMW service From beginning to end the experience was extremely accommodating and efficient. Only misgiving was that my car didn’t seem to be washed but maybe it w More

by KRAIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

BMW of Sarasota responded

Thank you for your honest feedback. We're glad that overall, you had a great visit with us!

May 02, 2019

Excellent It was great customer service, very quick, courteous, and no surprises. I love the Uber service, for short services works the best of any option. More

by OSVALDOMIRANDA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

BMW of Sarasota responded

Thank you for your stellar review!

May 02, 2019

Through and timely All items checked/done as requested and they proactively checked additional items as well. The work was done in a timely fashion, in fact it was read More

by TOM F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
May 06, 2019 -

BMW of Sarasota responded

Thank you, Tom, for your fantastic review!

May 01, 2019

The BEST service department I have ever worked with!!!!! Exceptional service by an exceptional team!!! It becomes obvious within minutes of arrival that this is a very well managed department. The entire tra More

by 1fastM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tabar
May 01, 2019 -

BMW of Sarasota responded

This is exactly what we love to hear! Thank you so much!

May 01, 2019

Work is good, staff is nice, pricing is too high All goes well until you get the bill. Price for a replacement fob is ridiculous. Would keep me from purchasing another BMW. Too bad s this is my 4th. More

by MARBPU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina, Seth
May 01, 2019 -

BMW of Sarasota responded

We apologize if we weren't able to meet all of your needs but we're happy to see that overall, you were pleased with your visit.

May 01, 2019

Always Great and really appreciate loaner so I can go about my business. I will buy another BMW because it's a great product and service is everything. More

by jameshgregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
May 01, 2019 -

BMW of Sarasota responded

James, we are so happy to hear you were completely satisfied during your service visit! We look forward to seeing you again!

May 01, 2019

Sceduled maintenence Took my 2018 X1 in for scheduled maintenance. They completed it, gave me a detailed list of what they did and checked. This was a free visit for the More

by kennethnutter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hostetler, Judy
May 01, 2019 -

BMW of Sarasota responded

It's great to hear you felt comfortable and informed during your service visit, Kenneth. Thank you!

May 01, 2019

Exceptional Service I brought my M2 in for service and the service manager was exceptional. He pointed out some things that he would attend to without my asking him to d More

by LSTARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Tabar
May 02, 2019 -

BMW of Sarasota responded

Thanks so much for your excellent review! We appreciate it!

May 01, 2019

Regain trust in my car and BMW The Car is I8, just by owning any BMW you are a person looking for quality and class .. I live in Clearwater FL and I used the BMW services in my area More

by CLOCKANDWATCHFITNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
May 01, 2019 -

BMW of Sarasota responded

Thank you very much for your amazing review! We're so happy to hear that our team resolved your issue quickly and efficiently to get you back out on the road in no time.

April 30, 2019

Excellent Service It is always a pleasure working with Carlos. We find Carlos to be very efficient, professional and trustworthy. We are very happy that Carlos is our More

by TWOBREENS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

BMW of Sarasota responded

Thanks so much for the great review!

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