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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,862 Reviews

12,862 Reviews of BMW of Sarasota - Service Center

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April 30, 2019

Great people Sarasota BMW always gives me the most complete fastest service and Carlos pays so much attention to detail that I never worry about any issue. Just th More

by TPH777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

BMW of Sarasota responded

Thank you so much for your fantastic review!

April 30, 2019

New tires The young lady who took care of me Maria was just terrific she made the experience pleasant and as painless as possible! They were kind enough to len More

by SEAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

BMW of Sarasota responded

Thank you so much, Sean!

April 30, 2019

Great excellent customer service as usual. Fernando is always very understanding and friendly. Very knowledgeable of all BMW has to offer. Always treats me as family and takes care the best. More

by GERSONGOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
May 01, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Fernando always makes your visit a great one!

April 30, 2019

Awesome experience as always Always going above and beyond. I don’t think I would ever own Anything besides a BMW. As a matter fact I would never buy a car from anyone other than More

by SHOPNQUEEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
May 01, 2019 -

BMW of Sarasota responded

That means a lot to us -- thank you so much!

April 29, 2019

Bad service and experience in the service department The service was poor and somebody stole from my car I can and they never call me back I will never bring my car back to that dealership again. More

by bocha788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lewis Mention
Apr 29, 2019 -

BMW of Sarasota responded

This is a very serious claim and we would like to look into it right away. We're sorry if we didn't contact you as quickly as we should've but we promise if you send us an email, we'll respond right away. Please reach out to us via email so we can address this issue. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

April 29, 2019

Service appointment. Maria was Great as usual! Didn't have to wait very long and always a pleasure to have service work done there. Will highly recommend. More

by LARRY.JOHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

BMW of Sarasota responded

Thanks for the amazing review, Larry!

April 28, 2019

Oil Change Great service from Fernando and team at BMW! They went out of their way to make sure I was comfortable and taken care of. Thank you!! More

by BONNIE.G.CALLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Fernando Santori
Apr 29, 2019 -

BMW of Sarasota responded

Thank you, Bonnie!

April 28, 2019

Above and beyond BMW of Sarasota towed my vehicle, had Uber pick me up and gave me a loaner car while my car was being repaired. Good people to do business with at rep More

by MMAZZAFERRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

BMW of Sarasota responded

Thank you so much for your fantastic review!

April 28, 2019

Amazzing! There is no reason I wouldn’t recommend of BMW of Sarasota. I stopped in unannounced in my 15 year old Trouble car and was helped right away and trea More

by MANUAL.DRIVER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Apr 29, 2019 -

BMW of Sarasota responded

It's great to hear that you enjoyed all of our amenities during your service visit. Thanks so much for your excellent review!

April 28, 2019

Another great experience at BMW of Sarasota My car was due for service, and my assigned and advisor for this appointment was Lewis Mention, whom I had not met before. He was extremely cordial an More

by joelbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Apr 29, 2019 -

BMW of Sarasota responded

Thank you, Joel, for your amazing review! It's great to know that Lewis went above and beyond to make sure you were satisfied.

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