BMW of Sarasota - Service Center

Extended warranty work done We've just the best experience with Carlos and how well he took care of us...not to mention the extra little things he did. He did handle the claim wi We've just the best experience with Carlos and how well he took care of us...not to mention the extra little things he did. He did handle the claim with utmost detail and "fought" the extended warranty company for everything they were liable for even after the company sent inspectors twice. He also gave us a nice loaner vehicle for all haste and inconvinivece. Thank you Carlos! Elizabeth More

Excellent service , It took a bit longer than I expected but service was extremely busy. All work was done properly and customer service was top notch. , It took a bit longer than I expected but service was extremely busy. All work was done properly and customer service was top notch. More

I had my Takata replaced. Great experience. I had a very pleasant two hour stay while my Takata airbag was replaced by BMW. The waiting area is clean with available treats, coffee, and soft dri I had a very pleasant two hour stay while my Takata airbag was replaced by BMW. The waiting area is clean with available treats, coffee, and soft drinks. More

Carlos takes Personal interest and time in taking care of the needs. I live in tmapa now and stilll coming there for service and plan too but from there to takes Personal interest and time in taking care of the needs. I live in tmapa now and stilll coming there for service and plan too but from there too if competitive. More

Friendly, professional very BMW’esque!!! Came in for simple service but treated as if I was purchasing. All staff were pleasures to work with. Special note, the waiting area is incredible. Came in for simple service but treated as if I was purchasing. All staff were pleasures to work with. Special note, the waiting area is incredible. More

Needed repairs but pricey I went in for tire repair that I thought was under warranty but was told normal were and tear caused the issue. Then had the front brakes repaired and I went in for tire repair that I thought was under warranty but was told normal were and tear caused the issue. Then had the front brakes repaired and CV boots repaired. Excellent work but pricey More

Wheel bearing replacement Repair took a few hours and I was offered three good alternatives for the wait. Judy Owen’s follow up was great. Car was sparkling clean when returne Repair took a few hours and I was offered three good alternatives for the wait. Judy Owen’s follow up was great. Car was sparkling clean when returned. More

Great experience. Being 1000 miles away from home and having car problems can be a bit nerve racking. Fortunately, we were diagnosed quickly and got the car back fast. Being 1000 miles away from home and having car problems can be a bit nerve racking. Fortunately, we were diagnosed quickly and got the car back fast. BMW paid for our rental. Kudos to Valentina, service with a smile, knowledgeable and helpful. I would recommend this service to anyone. Thanks again. More

In for tire change Service rep Fernando was terrific Let me know exactly what was going on. What cost would be how long it would take and that he was staying at desk Service rep Fernando was terrific Let me know exactly what was going on. What cost would be how long it would take and that he was staying at desk for his lunch break to be sure my car was done. More

Maria Lizardi is the Best! The work is of the highest quality and the job is done with the proper parts. The waiting area is quite comfortable. I would recommend it The work is of the highest quality and the job is done with the proper parts. The waiting area is quite comfortable. I would recommend it More