BMW of Sarasota - Service Center

Service Carlos is a great CS rep. and is extremely helpful. One thing I did notice, was the service light/ counter was not reset after my oil change. Carlos is a great CS rep. and is extremely helpful. One thing I did notice, was the service light/ counter was not reset after my oil change. More

Maria is great to work with and always extremely helpful and responsive. She even sent me a picture of the wear on two of my tires. is great to work with and always extremely helpful and responsive. She even sent me a picture of the wear on two of my tires. More

Quick and easy Judy made my repair visit quick and easy and the service team was very professional. Love the white glove service from beginning to end of process. Judy made my repair visit quick and easy and the service team was very professional. Love the white glove service from beginning to end of process. More

Exceptional care even for old cars! Fernando is awesome! I received a letter that my ‘02 5-series may need a recall service, and also had them do an oil change. Fernando was able to appl Fernando is awesome! I received a letter that my ‘02 5-series may need a recall service, and also had them do an oil change. Fernando was able to apply a discount to the oil change for a promotion that was actually starting the next week! My car ended up not needing the recall done but they looked over everything and treated me like a valued customer as if I had bought a new car from them. The mechanics even tightened up some stuff from a part I repaired myself recently, free of charge. The whole process took a couple hours and I thoroughly enjoyed my wait there with the swanky setting and complimentary selection of snacks and drinks! Thanks Fernando and the rest of the crew that helped do everything at BMW of Sarasota, I really felt like a valued customer. More

Replace tires, convertible top, engine part My service advisor, Lewis was phenomenal. He was just outstanding. He listened attentively and took appropriate action. He advised on costs and we mo My service advisor, Lewis was phenomenal. He was just outstanding. He listened attentively and took appropriate action. He advised on costs and we moved forward. He was extremely pleasant and over the top communicative. He even exceeded normal expectations by getting me a ride home on Uber. Great stuff. More

Review Professional, courteous and timely! I live out of town and the dealership always accommodates my request for scheduling. Very clean and consumer frien Professional, courteous and timely! I live out of town and the dealership always accommodates my request for scheduling. Very clean and consumer friendly service and sales center! More

It was a pleasant experiance. Service writer Jessica was courteous and knowledgeable of what I explained the problem with the car. service was done in a reasonable time. Will defin Service writer Jessica was courteous and knowledgeable of what I explained the problem with the car. service was done in a reasonable time. Will definitely recommend this dealership to friends and relatives. More

First Free Service Customer Service stated the preventive maintenance would take 1:45 hours (oil and break fluid). Actually took 3 hours. When car was ready, the service Customer Service stated the preventive maintenance would take 1:45 hours (oil and break fluid). Actually took 3 hours. When car was ready, the service reminder was not reset. Had to find someone to reset, so message would not appear every time I start the car. More

Carlos is the MAN Carlos makes every service visit easy - and even with all the people he has to deal with, he knows my name. I am thankful that Carlos makes my wife Carlos makes every service visit easy - and even with all the people he has to deal with, he knows my name. I am thankful that Carlos makes my wife and I feel welcome, no matter HOW busy he might be. I cannot say enough GOOD things about the BMW Service Center but the most important one is probably this - "We won't take our BMW anywhere else!" More

Service My experience at BMW Sarasota went way beyond my expectations. From the time I made the appointment over the phone to the time I picked my vehicle u My experience at BMW Sarasota went way beyond my expectations. From the time I made the appointment over the phone to the time I picked my vehicle up the BMW team was professional and courteous. Always kept my interest at the forefront. More