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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,093 Reviews

13,093 Reviews of BMW of Sarasota - Service Center

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February 21, 2019

Routine Maintenance Derek always takes good care of me. And gives me realistic expectations. My car runs like a dream. I would recommend Derek and BMW if Sarasota More

by johnmcs194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thank you very much for the excellent review, John!

February 21, 2019

Outstanding The total dealership experience was outstanding from arrival to pick up. Derek was my advisor and provided great service & solutions to an issue that More

by TxYogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thank you for your wonderful review!

February 21, 2019

Dropped in while on vacay We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while More

by tjfaustma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thanks for visiting us on your vacation. We're glad to hear that our team made your visit stress-free!

February 20, 2019

Service review Excellent care by Carlos Muniz. Shame he is leaving he is an asset to dealership and will be missed. Waiting area and snacks very good. Suggest bagels More

by MDSCHLITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

BMW of Sarasota responded

Thank you for your excellent review and also for your recommendation.

February 20, 2019

customer service One of the main reasons that we switched from Reeves in Tampa was because of Carlos. When we came in for some quick service we got Carlos as our conta More

by STELLBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

BMW of Sarasota responded

Hearing that Carlos has made such a big difference means a lot to us. Thank you so much for your amazing review!

February 20, 2019

BMW IS THE BEST EVER Hi! My BMW to who again, with you, to thank Carlos Muñoz once again for his excellent service, attention, speed, effective, excellent, but above all p More

by MILKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

We're so pleased that Carlos took excellent care of you during your visit. Thank you for the outstanding review!

February 20, 2019

Amazing Fernando was great to work with! Very kind and efficient. No one likes to get their car serviced on a Sunday but he made it very pleasurable! More

by GINAMICHELED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 21, 2019 -

BMW of Sarasota responded

We're glad to hear that Fernando made your visit a great one. Thanks for the full five stars!

February 20, 2019

Great customer service I had a bad experience at Tampa BMW and I live in between Tampa and Sarasota so I decided to try Sarasota. I prefer them immensely. Much more professi More

by angelamillerfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

BMW of Sarasota responded

Thanks for giving us a chance to earn your business, Angela! We appreciate it!

February 20, 2019

Professional, prompt with appointment time, efficient. I appreciated that the check-in at the scheduled appointment time went smoothly and on time. The individual assigned to me was Derek. He was on-time More

by soapinc.alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

BMW of Sarasota responded

It's great to know that Derek took great care of you throughout your entire service appointment. Thanks for your full five stars!

February 20, 2019

Derek Thomas did a great job. Derek got me in on short notice and provided rental car. Very happy.with resolution and an ok price. You need a back way out to signal intersection. V More

by JPAFFLEBACH
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thanks for your input regarding our location; we always take our customers' insights into consideration. Thank you for letting us know that Derek too great care of you!

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