BMW of Sarasota - Service Center

Best Experience Ever! I could not ask for a better or smoother experience. We had to have the car towed to the dealership but everything went very smoothly. Kyle Taber is I could not ask for a better or smoother experience. We had to have the car towed to the dealership but everything went very smoothly. Kyle Taber is definitely a wonderful asset to your dealership. Thanks for everything! Hope I don't need you again soon but if I do, I know I will be taken care of :) More

Trouble free I was the first appointment in the morning and everything went smoothly. I was surprised and thankful you have Sunday appointments. Very peaceful & pl I was the first appointment in the morning and everything went smoothly. I was surprised and thankful you have Sunday appointments. Very peaceful & pleasant experience. More

Good techs, not so good snacks Techs are very good, and wait time is probably average- two or three hours minimum depending on the reason for your visit. Given that, the waiting are Techs are very good, and wait time is probably average- two or three hours minimum depending on the reason for your visit. Given that, the waiting area and amenities could use an upgrade.- decentralized seating to allow more privacy and snacks other than cookies and chips. More

Best BMW service in Florida! Excellent service and friendly people work here! The service department has been great for all my maintenance needs and they keep my M4 running like Excellent service and friendly people work here! The service department has been great for all my maintenance needs and they keep my M4 running like new. More

The reason I stay with BMW cars Southpointe BMW Service Center always exceeds expectations. From their knowledgeable caring Service Reps to their streamlined process for getting you Southpointe BMW Service Center always exceeds expectations. From their knowledgeable caring Service Reps to their streamlined process for getting you in and out quickly. I keep stick with BMW cars really because of their service. More

Very Good Easy to get appointment at time of my choosing. Check in was good and explanation of what was going to happen was thorough and quick. Job was comple Easy to get appointment at time of my choosing. Check in was good and explanation of what was going to happen was thorough and quick. Job was completed in less time that estimated. All were courteous and well informed. More

Service call January 21, 2019 My entire service expierence started with the ease of making an appointment for a problem that needed immediate attention. Johnny greeted me as I drov My entire service expierence started with the ease of making an appointment for a problem that needed immediate attention. Johnny greeted me as I drove into the center, Valentina, my service rep, took care of everything, including a rental car at no cost. She followed up over the next day or so to keep me informed of the progress. Picking up the car was easy and quick. Since a software updat was performed on the vehicle I needed additional assistance once I got home. Dwayne from the genius division took care of the issue efficiently. Each individual was knowledgeable, courteous, and got the job done. One of the best BMW service departments I’ve been to. More

EXCELLENT SERVICE AS ALWAYS! BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advis BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advisor, Fernando, took great care of me. He thoroughly explained the repairs my vehicle needed & why they were important. He knows how vital it is for me to have my vehicle operating at top form. The owner is very personable & truly cares about his customers. I appreciate having such a reliable resource! I highly recommend BMW of Sarasota. More

Defective belt: lost power steering Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the de Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the dealership on a Saturday afternoon. Fernando was able to secure a rental quite quickly. I did not get my car back until Wednesday. It took them 15 minutes to locate by car. I was disappointed that they did not wash it as they always have in the past for any service repairs. This was covered so no change to me. However I work full time and it was a definite inconvenience and couldn't understand why my car wasn't clean! More

Airbag Recall Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all professional and I was very impressed with the service I received from Derek Thomas. More