BMW of Sarasota - Service Center

Smooth and efficient I felt the check in process was very informative and efficient, my only issue is that being a new client to this BMW Dealership, it would have been ni I felt the check in process was very informative and efficient, my only issue is that being a new client to this BMW Dealership, it would have been nice for the Service Advisor to come out of his office and introduce himself. More

Good service I went in for new brakes, was kept apprised of progress by Carlos, good communication. Waiting rooms are fully stocked with snacks and drinks , waiti I went in for new brakes, was kept apprised of progress by Carlos, good communication. Waiting rooms are fully stocked with snacks and drinks , waiting time is kept to a minimum. More

Pleasant and professional service I have used this dealership for my BMW i8 since it was new... They have consistently been both professional and extremely pleasant to deal with I have used this dealership for my BMW i8 since it was new... They have consistently been both professional and extremely pleasant to deal with More

Service with a Smile! Excellent customer service, very clean and modern facility. I bring my car in a couple times a month for a complementary car wash. The service departm Excellent customer service, very clean and modern facility. I bring my car in a couple times a month for a complementary car wash. The service department is very professional and the wait time is minimal. I love the customer lounge. It is very comfortable and you have access to complimentary coffee, soft drinks and snacks why you wait! More

Excellent Service was wonderful. I have said it all. I don't have twenty five word to describe wonder. What else do you want me to say. People are great. First Service was wonderful. I have said it all. I don't have twenty five word to describe wonder. What else do you want me to say. People are great. First class operation. More

Great experience!!!! Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will alway Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will always request Fernando in the future. More

Repair My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW re My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW replaced, he took the time to look it up on his computer and explain the reason the part failed. More

Rating Would visit again. Have owned man BMW’s and this dealership rates high. Pleasant experience all the way around. Really happy with my new car Would visit again. Have owned man BMW’s and this dealership rates high. Pleasant experience all the way around. Really happy with my new car More

Gracious efficiency That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing. Fernando has been helping us for several years now. It is always a pleasure to work with him. More

Wouldn’t go anywhere else. We have had quite the story about our BMW. Kyle and Seth have turned our unfortunate situation into a bearable and great situation. Wouldn’t go anyw We have had quite the story about our BMW. Kyle and Seth have turned our unfortunate situation into a bearable and great situation. Wouldn’t go anywhere else! Great Dealership and great team of caring and kind employees that go the extra mile. Tracey and Rob Broden More