BMW of Sarasota - Service Center

Mr Cash is an outstanding service representative, he's a clear communicator, knows his capabilities & provides excellent customer service. I strongly recommend Mr. Cash clear communicator, knows his capabilities & provides excellent customer service. I strongly recommend Mr. Cash More

Exceptional communication with regards to timing, services required and cost. Represents company in professional manner services required and cost. Represents company in professional manner More

If I didnt have to wait 30 minutes for my. Ar to be returned to me after payment every year you would have recieved 5 stars Ar to be returned to me after payment every year you would have recieved 5 stars More

Perfect from drop off to pickup. Absolutely loved the video link going through the car and what was done during the appointment. A+++ Absolutely loved the video link going through the car and what was done during the appointment. A+++ More

Already did this once. Change review and no required words this is a rediculos response program. Change review and no required words this is a rediculos response program. More

With four plus visits on a new 2024 X7, car was delivered back and still has the same issue. Unfortunately, due to the issues around the lack of attention on resolving the issue, we will not be moving forwar back and still has the same issue. Unfortunately, due to the issues around the lack of attention on resolving the issue, we will not be moving forward with any additional purchases in the near future. Seeking to have the vehicle purchase back. More

People at BMW Sarasota are very welcoming and they followed up quickly on my inquiries followed up quickly on my inquiries More

Work was completed as scheduled. Vehicle was thoroughly cleaned and Nick, the service technician was a pleasure to deal with. Vehicle was thoroughly cleaned and Nick, the service technician was a pleasure to deal with. More

Would not warranty a rusted part because “it must have seen salt water”. I live in Florida, of course there is salt in the air. Disappointed in BMW warranty program seen salt water”. I live in Florida, of course there is salt in the air. Disappointed in BMW warranty program More

Everyone we have worked with are really nice. We just wished that we were given better info re the programming update where we had a recall, as far as how much time it could have taken. We were t We just wished that we were given better info re the programming update where we had a recall, as far as how much time it could have taken. We were there 5.5 hours for an 8am appointment for oil change and reprogramming. We could have organized our day better. More