BMW of Sarasota - Service Center

i started using BMY of Sarasota for the maintneance of my X5 when i relocated ot Sarasota. My service advisior Maria Lizardi has always been informative and proactive in calling out required and waranteed w X5 when i relocated ot Sarasota. My service advisior Maria Lizardi has always been informative and proactive in calling out required and waranteed work on my vehicle. The commuiciaton and timeliness of the work has been impresive and the team has always worked with me with sensitivity for costs and timing. I am a stickler for detail and their work has surpassed my expectations. The information provided allows me to make decisions and participate in understnading the needs. I am always sensitive to up selling and being forced into things i do not need during servie repairs. . I am very comfortable that my interests precede their cash flow and most of the issue have been covered by warranty. I had to have a windshield replaced partially covered by insurance and the team worked closely with me to minimize my out of pocket expense to replace with OEM product and not a generic glass. I would not go elesewhere for anything related to my hybrid SUV that is the most fun to drive. A definite 5 star interaction over the years, More

Thank you so much, the service was really fast. The free ride was very helpful. The free ride was very helpful. More

Had a great experience with the car service! Junior Skeete was friendly and knowledgeable. Highly recommended! Junior Skeete was friendly and knowledgeable. Highly recommended! More

Had a flat on my BMW I4, which requires a special tire, that’s difficult to find other than at a dealership. The dealership worked me into their busy schedule for a same day appointment. They did a great j that’s difficult to find other than at a dealership. The dealership worked me into their busy schedule for a same day appointment. They did a great job. More

Fantastic! ! Made my appointment right from my BMW app. Was able to get an appointment within a day. Easy drop off car was ready in 24 hrs. ! Made my appointment right from my BMW app. Was able to get an appointment within a day. Easy drop off car was ready in 24 hrs. More

Service at this Dealership was both professional and customer friendly and oriented from beginning to end. My technican responsible kept me informed and updated during the entire process. Excellent deal customer friendly and oriented from beginning to end. My technican responsible kept me informed and updated during the entire process. Excellent dealership and staff. Highly recommend them for your BMW service! More

The experience was amazing from beginning to end. The check in process was so fast and streamlined. The service tech I had Josh was on point all the way. Josh communicated with me throughout the enti The check in process was so fast and streamlined. The service tech I had Josh was on point all the way. Josh communicated with me throughout the entire process. The best experience I have ever had. More

Everyone was friendly and keep me informed. I easily understood what was going to happen and long it would take. The wait was not that long and what I expected for the service. We'll done I easily understood what was going to happen and long it would take. The wait was not that long and what I expected for the service. We'll done More

Great service. The waiting room is always clean. Only problem is the program in the TV was political and I think some of the customers were kind of upset. I know I The waiting room is always clean. Only problem is the program in the TV was political and I think some of the customers were kind of upset. I know I was. More

Greg Jones did a superb job with both the mechanical problems and the associated insurance claim. couldn't ask for a more competent service manager. I subtracted one star based on the overall cost o problems and the associated insurance claim. couldn't ask for a more competent service manager. I subtracted one star based on the overall cost of the repairs--$13,000 for replacement of two headlights and the transfer case--a breathtaking number. More