BMW of Sarasota - Service Center

Courteous and caring with good follow up and communication. Loved the video taken of my engine with the commentary by the tech. communication. Loved the video taken of my engine with the commentary by the tech. More

my tire was fixed quickly and the best service ive had and they were very accommodating. and they were very accommodating. More

Nice polite and efficient. You were able to get me in this week! Thank you Jen You were able to get me in this week! Thank you Jen More

Maria is always very helpful. She does a great job explaining the job and costs She does a great job explaining the job and costs More

The seemed to care about take care of my issues and made it easy for me to be able to get a loaner car so I didn't have to wait all Day it easy for me to be able to get a loaner car so I didn't have to wait all Day More

Excellent We always appreciate BMW of Sarasota. Great leadership. Great all around staff. Our cars run well year after year. Great leadership. Great all around staff. Our cars run well year after year. More

My service call was excellent. Maria is a wonderful & professional advisor. The best!! She was responsive in all her replies and took care of everything without a hitch. I was ext Maria is a wonderful & professional advisor. The best!! She was responsive in all her replies and took care of everything without a hitch. I was extremely impressed and delighted. Couldn’t have asked for more! More

I have been a customer of BMW of Sarasota for 3 years and the service I've received from Derek Thomas has been nothing short of Excellent. Derek expresses to you what might be needed with regard to servicing the service I've received from Derek Thomas has been nothing short of Excellent. Derek expresses to you what might be needed with regard to servicing your car without being pushy. No one wants to spend a day at the dealership getting their car serviced, and Derek has been so helpful with either getting me in and out quickly or helping me obtain a loaner for the day. On this visit I needed a few different things done: New tires, window tinting and detailing the whole car. I was going to be away for a few days so he made it convenient for me to both drop off and pick up my car at my convenience so I wasn't sitting in traffic on 75 trying to get there before the dealership closed. He is professional, courteous and above all, a gentleman. In the unfortunate time of many employees no longer giving excellent service, he stands apart and BMW of Sarasota is lucky to have him. More

Carlos is great. He quickly scheduled the service to address a potential coolant leak. He provided a loaner car so I could continue working. The leak turned out to be He quickly scheduled the service to address a potential coolant leak. He provided a loaner car so I could continue working. The leak turned out to be oil from a defective o ring on the oil filter. Carlos had the repairs completed the next day and at no charge due to the filter being replaced in the last few weeks. The service technician also found the battery weak and replaced the battery. This saved me from having a dead battery on the road , getting towed and another service trip. Great job. More

This location is very accommodating. Cameron my advisor always goes over and beyond to give great customer service. Cameron my advisor always goes over and beyond to give great customer service. More