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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,104 Reviews

13,104 Reviews of BMW of Sarasota - Service Center

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April 16, 2024

Good service but these reminders for my input are annoying. I already rated my service in a text 2 weeks ago More

by PRISCILLAHROSE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

I showed at 5 minutes to 6 pm flat tire. Met Joshua and he was wonderful. Helped me and I got car next day. Thank you More

by CHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Jonatan was amazing to work with, he made sure we were comfortable with our new used vehicle. Could not be happier to have the pleasure to work with him on this purchase. And Jason was easy to work with More

by VDEMINO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonatan Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
April 15, 2024

BMW Sarasota were very responsive in resolving a problem with our BMW. We did not have an appt and Greg and the team got the car in quickly, gave us a loaner, analyzed the issue, handled the required BMW ap More

by JOHN.GRAY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Carlos consistently provides excellent customer service by going the extra mile to add personalized attention and problem solving! More

by PAMELAHARBOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

This was my first experience at BMW of Sarasota. Brooke and the team were very pleasant, the facilities were comfortable for waiting for services. The video text from the mechanic was impressive. More

by SKRUGER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Initial check in at kiosk wasn't impressive. Female attendant didn't make eye contact or communicate next steps clearly.
April 15, 2024

Outstanding service and prompt reply to my issue. I appreciated the video provided underneath the auto. More

by SCOMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 15, 2024

Had an issue with my conv top. Service team diagnosed and brought me back in set me up with a loaner and had it done the next day. Excellent experience. Cameron Goudreau communi More

by ANT61099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Brooke was very pleasant, professional and knowledgeable. The waiting area was clean and inviting. My car was ready in the timeframe they told me it would be. More

by JOANAREH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Nice facility. Service advisor was great. Loaner car was not a BMW. Car from Hertz was embarrassing and smelled. Really detracted from the experience. More

by GGVILLUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan?
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