BMW of Sarasota - Service Center

One of the Main reasons that I patronize BMW of Sarasota is Carlos Munoz in the service department. He always keeps me informed on the maintenance and repairs my vehicle needs to keep it on the road and if is Carlos Munoz in the service department. He always keeps me informed on the maintenance and repairs my vehicle needs to keep it on the road and if there's a problem he makes sure it's taken care. Thanks, Carlos. More

The BMW dealership on Clark Rd is the only place I take my car. Carlos Munoz is the best advisor. I always trust what he tells me. my car. Carlos Munoz is the best advisor. I always trust what he tells me. More

Oil change took nearly 2 hours. Difficult to reach advisor as he was on phone constantly. Ordered part 6 months ago that came in but they somehow couldn’t find when I came in for Difficult to reach advisor as he was on phone constantly. Ordered part 6 months ago that came in but they somehow couldn’t find when I came in for appointment More

Always clean and welcoming dealership, easy drop off process for service as long as easy pick up process for service as long as easy pick up More

He is great to work with. 0, etc etc etc etc etc etc etc etc 0, etc etc etc etc etc etc etc etc More

Great service, done completely and on time. My advisor kept tabs on the project, even though it was her day off My advisor kept tabs on the project, even though it was her day off More

Awful service. After sitting in the lounge for over two hours, I was told they had to order a brake rotor and that I could take a loaner (for which I paid $25 plus After sitting in the lounge for over two hours, I was told they had to order a brake rotor and that I could take a loaner (for which I paid $25 plus gas). Instead of going out in our X-5 for Valentines dinner, we had their only loaner available: an old Nissan Kicks with a cracked windshield, a cigarette burn on the front seat, and 42,000 miles. No. I’m going to Fort Myers from now on. More

Great experience. Especially Lucy everything went as I expected and was told. I appreciate the care Especially Lucy everything went as I expected and was told. I appreciate the care More

Professional and businesslike, keep the appointment time fully described what service needed and time to complete. Friendly fully described what service needed and time to complete. Friendly More

Excellent service both times I have taken my Mini for service. Carlos and the mechanic explained everything thoroughly and let me know what was covered under warranty. service. Carlos and the mechanic explained everything thoroughly and let me know what was covered under warranty. More