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Lucy Aguilar
Lucy Aguilar at BMW of Sarasota

Lucy Aguilar

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.8
987 Reviews
4.8

987 Reviews

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987 Reviews of Lucy Aguilar

July 27, 2026

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Employee Rating

great working with Kyle as always! BmW sarasota is fantasticc, great service team in FL More

by robertolopezcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Rivera

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July 20, 2026

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This time good with a loaner and no wait. Improved service and effective advisor . I am happy More

by alisonthurau
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Bachar

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July 08, 2026

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I felt that the overall experience was very professional and yet personal as it related to my service needs. Things moved along promptly, and as described. More

by apasquariello
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Bachar, Derek Thomas, Maria Lizardi, Mike Salavatore, Loraine Campbell, Paula Bryant, Jamie Pilarczyk, Kyle Rivera

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April 18, 2026

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As always Maria and team go above and beyond taking care of my car and I. More

by CONSTANTINO.PAMELA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Maria Lizardi, Loraine Campbell, Jennifer Folsom, Brooke Beaudin , Greg Jones

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Apr 18, 2026

BMW of Sarasota responded

Thank you for your five star rating. We’re thrilled that Maria and our team continue to go above and beyond when servicing your BMW 330. We look forward to assisting you again in the future.

April 07, 2026

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I have leased 3 vehicles from this dealership and have had exceptional experiences and also great service as well. More

by HOFFMANJANET2
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Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Eddie Cintron, Maria Lizardi, Nicholas Hefti, Nicole Fiore , John Giunta

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Apr 07, 2026

BMW of Sarasota responded

It’s wonderful to see your continued loyalty through three BMW leases. We’re glad our service team delivered exceptional experiences each time. We appreciate your trust and look forward to assisting you again.

March 31, 2026

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Excellent service. Cameron was great and very efficient. The personal service and convenience were remarkable! More

by JLMOORE1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Bachar, Cameron Goudreau

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Mar 31, 2026

BMW of Sarasota responded

Thank you for sharing your experience. We’re delighted Cameron provided efficient service and that the personal attention and convenience stood out during your BMW X5 visit. We appreciate the five-star rating and look forward to welcoming you back.

March 09, 2026

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Very nice and professional staff. Wait times are often long with loaner vehicles rarely available. The Uber process is efficient as a backup. More

by SOCALLAGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Hayes, Isaiah McKinney

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Mar 09, 2026

BMW of Sarasota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2026

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The wait time was right on schedule, staff were very good. Would definitely use this dealership again. More

by SYLVIA418
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Service Time
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Recommend Dealer
Yes
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Mar 08, 2026

BMW of Sarasota responded

Thank you for mentioning that your appointment stayed on schedule and that our service team provided attentive support. Lucy and the entire staff look forward to assisting you again with your BMW X3 service.

March 05, 2026

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People are nice and work quality is good. Wait times for even simple repairs are long and loaner cars are typically not available. More

by SOCALLAGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2026

BMW of Sarasota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 04, 2026

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Employee Rating

Fast and friendly service, pricing is always reasonable. The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle More

by Steven Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Maria Lizardi, Carlos Munoz, Josh Cash, Cameron Goudreau, Brooke Beaudin , Rafael Glover, Greg Jones

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Feb 04, 2026

BMW of Sarasota responded

Thank you for highlighting our team’s fast, friendly service and fair pricing. We’re delighted the complimentary car wash rounded out your visit nicely. We look forward to serving you and your BMW 530 again.

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