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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,898 Reviews

12,898 Reviews of BMW of Sarasota - Service Center

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September 29, 2022

Excellent customer service. Friendly staff. They go out of their way to accomodate their customers’ requests. My favorite part of my last service appt was the courtesy video of More

by RNJEN1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan El Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Fournier
September 28, 2022

On my way home, my Check Engine light came on. I called Raphael twice and left messages. Also left message with person who answers the phone. Wasn’t sure if I should come back to the dealershi More

by LYNNE.2012
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

I was able to get a quick appointment and the service was well explained. The cost was reasonable. I got a video inspection of my vehicle from the exterior, motor compartment and the undercarriage. Got my More

by HNORONHA1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finol, Vincent Tremaroli
Sep 26, 2022 -

HNORONHA1097 responded

was able to get a quick appointment and the service was well explained. The cost was reasonable. I got a video inspection of my vehicle from the exterior, motor compartment and the undercarriage. Got my car back quickly and no issues at the time of delivery.

September 26, 2022

They were very accommodating and got me in very quickly, kept me informed of everything that was going on, and got me out very quickly. Great experience. More

by TONY.VELDKAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Caruthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Carlos is the best! Very professional, thorough and patient. I like the detail provided on my cars condition. More

by FLMARLIN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Great service from BMW. Lousy rental from Hertz--only a truck available. Additionally Kim was great More

by jbhaseltine
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
September 25, 2022

Carlos did an excellent job keeping me informed about everything, and explains all recommend services for my car. More

by Damaris Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Excellent service. Why do you require 15 words. I thing 2 is enough. Good bye More

by al.gwen.vacc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Great service staff, they fix my issue and accommodate me with an appointment on a short notice, Vincent and the service foreman were the best at taking care of my small but important issue. Thank you very m More

by Adrian S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
September 25, 2022

Carlos Munoz is the best. He is knowledgeable, efficient, cost conscious, and friendly. Compliments to the rest of the staff as well. More

by bradsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Siriphokha
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