12,898 Reviews of BMW of Sarasota - Service Center
Excellent customer service. Friendly staff. They go out of their way to accomodate their customers’ requests. My favorite part of my last service appt was the courtesy video of Friendly staff. They go out of their way to accomodate their customers’ requests. My favorite part of my last service appt was the courtesy video of my vehicle’s service details by my technician. I’ve never seen another dealership do that. Definitely a nice touch. Plus my salesman ‘Hassan’ was great about follow-up communication with me. Overall A+ service at BMW Of Sarasota. 👍 More
On my way home, my Check Engine light came on. I called Raphael twice and left messages. Also left message with person who answers the phone. Wasn’t sure if I should come back to the dealershi I called Raphael twice and left messages. Also left message with person who answers the phone. Wasn’t sure if I should come back to the dealership. It’s been 3 days snd he has not called me back yet! More
I was able to get a quick appointment and the service was well explained. The cost was reasonable. I got a video inspection of my vehicle from the exterior, motor compartment and the undercarriage. Got my well explained. The cost was reasonable. I got a video inspection of my vehicle from the exterior, motor compartment and the undercarriage. Got my car back quickly and no issues at the time of delivery. More
They were very accommodating and got me in very quickly, kept me informed of everything that was going on, and got me out very quickly. Great experience. kept me informed of everything that was going on, and got me out very quickly. Great experience. More
Carlos is the best! Very professional, thorough and patient. I like the detail provided on my cars condition. Very professional, thorough and patient. I like the detail provided on my cars condition. More
Carlos did an excellent job keeping me informed about everything, and explains all recommend services for my car. everything, and explains all recommend services for my car. More
Excellent service. Why do you require 15 words. I thing 2 is enough. Good bye Why do you require 15 words. I thing 2 is enough. Good bye More
Great service staff, they fix my issue and accommodate me with an appointment on a short notice, Vincent and the service foreman were the best at taking care of my small but important issue. Thank you very m with an appointment on a short notice, Vincent and the service foreman were the best at taking care of my small but important issue. Thank you very much for the great service More
Carlos Munoz is the best. He is knowledgeable, efficient, cost conscious, and friendly. Compliments to the rest of the staff as well. He is knowledgeable, efficient, cost conscious, and friendly. Compliments to the rest of the staff as well. More