12,918 Reviews of BMW of Sarasota - Service Center
Got there 10 minutes early for service appointment and waited 40+ minutes for the service advisor to even get started. Then waited an hour for oil change. They told me they were washing the car and never waited 40+ minutes for the service advisor to even get started. Then waited an hour for oil change. They told me they were washing the car and never did. More
My first visit, routine maintenance$460, no vehicle inspection performed, no movie or checklist, I had to make a number of calls for a response and go back the second time for the multipoint inspection inspection performed, no movie or checklist, I had to make a number of calls for a response and go back the second time for the multipoint inspection. They never asked if I live within the distance for them to pick up the car( which I do) Very sloppy More
Professional and well-organized dealership. Excellent, high-tech service department. Comfortable, bright and airy waiting area that’s generously stocked with snacks and drinks. Excellent, high-tech service department. Comfortable, bright and airy waiting area that’s generously stocked with snacks and drinks. More
I don’t know what Mark Everett’s exact role is but he is excellent. He hustles and helps move things along. He should get promoted. My service adviser Greg is always personable too. excellent. He hustles and helps move things along. He should get promoted. My service adviser Greg is always personable too. More
From check in to check out it was so pleasant and effective. Rafael was very kind effective. Rafael was very kind More
Service department goes above and beyond to take care of your car, they always listen to your concerns, and will do their best to make things right. Very happy with them! your car, they always listen to your concerns, and will do their best to make things right. Very happy with them! More
BMW of Sarasota was extremely busy and I still received great service. Derick did everything he could to keep the wait time to a minimum. great service. Derick did everything he could to keep the wait time to a minimum. More