Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,919 Reviews

12,919 Reviews of BMW of Sarasota - Service Center

Sort by
September 09, 2022

I don’t know what Mark Everett’s exact role is but he is excellent. He hustles and helps move things along. He should get promoted. My service adviser Greg is always personable too. More

by jackiebohannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Everett
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Mark!

September 09, 2022

A great place to have my BMW serviced. They follow through with the issues that you brought it in for and don’t try to oversell you on unnecessary service. More

by Jimb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for the wonderful review!

September 08, 2022

Pleasant experience. Everyone was very nice and explained everything that was done to the car. Video was most helpful. Thank You to everyone at BMW of Sarasota. More

by DCBECK46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Spradlin nice video , Matthew Beair
Sep 12, 2022 -

BMW of Sarasota responded

We're delighted to hear our team was so helpful -- thank you!

September 08, 2022

Smooth check in. Diagnostic done quickly and shared via video. Vehicle returned to me same day. Thanks! More

by petewww
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

BMW of Sarasota responded

We're delighted to hear our team made your experience a smooth one -- thank you!

September 08, 2022

Service is always great. The wait is way to long….to get an oil change it take 2-3 hours. More

by DANDOBES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for the excellent review!

September 08, 2022

I think that you are overpriced. Additionally, I was to get a courtesy multi-point inspection and was then charged $78.57 for a vehicle check. That is a ripoff. I will not be coming More

by DFSPIGARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Tremaroli
September 06, 2022

Matthew, my Service Advisor, was friendly, knowledgeable, and kind while making this an excellent customer experience. Very Happy! More

by peacov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
Sep 08, 2022 -

BMW of Sarasota responded

We're happy to hear our team member Matthew made your experience a great one -- thanks!

September 06, 2022

My experience with Matt was excellent. He was helpful, friendly, knowledgeable, and most importantly kind and empathetic to my BMW needs. More

by peacov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
Sep 08, 2022 -

BMW of Sarasota responded

Thank you for letting us know our team member Matt was so helpful and welcoming!

September 06, 2022

I am always made to feel that I am listened to and my car is fixed quickly. More

by sekennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

BMW of Sarasota responded

Thank you for the fantastic review!

September 06, 2022

Kim was great to work with! She always got me in and out of there in short time! She was very accommodating getting me a rental both times I need it and was just a great pleasur More

by TYSONSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
Sep 08, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Kim!

...
600
...