12,924 Reviews of BMW of Sarasota - Service Center
Staff is helpful and knowledgeable. Very busy. My technician didn't send his vid link letting me know needed battery. So wasn't done. Maria arranged to be done at the house. Another Very busy. My technician didn't send his vid link letting me know needed battery. So wasn't done. Maria arranged to be done at the house. Another time block to arrange. She is VERY helpful and knowledgeable. More
Everything on time, Carlos was professional, engaged and even a little faster than promised! One even a little faster than promised! One More
Young men at service reception desk needs schooling in courtesy and behavior replace with young professionals. Avoid referrals of unrelated business seekers or sharing BMW customers with others regardless courtesy and behavior replace with young professionals. Avoid referrals of unrelated business seekers or sharing BMW customers with others regardless of incentives More
Everything happened on time, on schedule and on cost. Everyone there knows what everyone else is doing, a real team. Everyone there knows what everyone else is doing, a real team. More
outstanding service. Totally informed during the process. Received a video of the technician performing the service. Service performed promptly. Maira is a great communic Totally informed during the process. Received a video of the technician performing the service. Service performed promptly. Maira is a great communicator and went over everything performed during the service and any problems found More
Quick prompt service. Especially appreciated the updates received through text from the service provider and videos sent from mechanics during the service of the vehicle. Especially appreciated the updates received through text from the service provider and videos sent from mechanics during the service of the vehicle. Great system in place! More
My speedometer/eco drive readings aren't right after my new battery was put in. I was quoted one price and charged a much higher price once I got there. Service advisor was especially rude. Save yourself t new battery was put in. I was quoted one price and charged a much higher price once I got there. Service advisor was especially rude. Save yourself the hassle and drive to Ferman in Palm Harbor. More
Beautiful, clean, well run, and friendly service. Took care of everything perfectly and made sure to keep me updated with preventative maintenance. Took care of everything perfectly and made sure to keep me updated with preventative maintenance. More
My service advisor Carlos is exceptional! He goes above and beyond what is expected of any customer service representative. I have to say he is the best that I have ever had from any dealersh He goes above and beyond what is expected of any customer service representative. I have to say he is the best that I have ever had from any dealership! The last time I brought my car in, he actually vacuumed it himself! Who does that? Carlos does! More