Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,924 Reviews

12,924 Reviews of BMW of Sarasota - Service Center

Sort by
August 31, 2022

Great service, BMW’s team is fast and reliable, rating a 10/10 would have my car serviced again! More

by lorakai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Sarasota responded

Thank you for the wonderful review!

August 31, 2022

Prompt, courteous & responsive. RAFAEL knows his job and knows how to take care of customers. Responsive and responsible quality service is critical in my car buying decisions More

by Marilyn12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Sarasota responded

We're thrilled to hear Rafael and our team made your experience a great one -- thank you!

August 30, 2022

I have always been very pleased with the quality of service from Derek, my service rep, as well as the the work done on my vehicle. More

by sushi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Derek!

August 30, 2022

An email diagnostic for my 2022 X5 prompted my visit My service tech, Matt, was VERY attentive (my first visit). The service video was incredibly informative and I was kept updated regularly during my 3 h More

by KATHASHTON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
Sep 02, 2022 -

BMW of Sarasota responded

We're thrilled to hear our team member Matt delivered an excellent customer service experience! Thank you for the wonderful review!

August 29, 2022

My service manager Lucy A was awesome! Quick to respond to my inquiries and we’ll versed in the work being done on my X5! Even on her day off son a Saturday she made sure all the arrange More

by MIKE.MANY79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Sarasota responded

We're delighted to hear our team member Lucy took such good care of you! Thanks for the excellent review!

August 29, 2022

I’m from Georgia and they fixed my tire so I could be safe on the road home with my daughter. They got us right in and tire was in stock. So nice and helpful!!!!!! Love bmw Sarasota! I’ll be back! More

by MIDDLETONVANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
Aug 29, 2022 -

BMW of Sarasota responded

We're delighted to hear our team took such good care of you! Thank you for the wonderful review!

August 29, 2022

This dealership has very friendly staff all-around. All the employees, at all levels, seem to like their jobs and co-workers. The showroom and service areas are always very clean and well stocked with More

by Kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

BMW of Sarasota responded

We're delighted to hear our team was so helpful and welcoming -- thank you!

August 29, 2022

Excellent service Derek was informative and the staff was very efficient at the end and my More

by MICHELLEMARIE3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Derek!

August 28, 2022

Very professional concierge service in a relaxed atmosphere and comprehensive evaluation with video explanations of work needed More

by GARABEDDAVE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
Aug 29, 2022 -

BMW of Sarasota responded

Thank you for the wonderful review!

August 28, 2022

A 45 minute wait to check in my car past the appointment time. Many others also appeared to be waiting. More

by Jkoki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
...
604
...