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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,234 Reviews

13,234 Reviews of BMW of Sarasota - Service Center

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August 26, 2022

We have dealt with Vincent Tremaroli as our advisor 3 times in the recent months and he has been excellent to work with. He is professional, courteous, responsive and extremely knowledgeable.. He kept us More

by jvalickas54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
Aug 29, 2022 -

BMW of Sarasota responded

We're happy to hear our team member Vincent always takes such good care of you! Thank you for the wonderful review and for making us your go-to dealership!

August 26, 2022

It was a pleasure going in for service everyone was courteous and professional Thank you More

by JJS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2022 -

BMW of Sarasota responded

We're delighted to hear our team was so helpful and welcoming! Thank you for the wonderful review!

August 26, 2022

Excellent customer service. Thank You.. Gregg the customer service manager explained everything that needed to be done. We followed his recommendation. This is the third (3) More

by Albert Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

BMW of Sarasota responded

Albert, we're delighted to hear Gregg and our team delivered an excellent customer service experience! Thank you for the kind review!

August 26, 2022

Maria did a great job at interfacing with me and kept me updated as we proceeded. More

by mkokeeffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Maria!

August 26, 2022

Maria is great to deal with; very professional and cheery! Always very concerned and customer focused. More

by twohinschs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Maria!

August 26, 2022

Marie is amazing from checkin to the completion she gets the job done. Absolutely love the service videos. More

by APANGELINAN1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Sarasota responded

We're happy to hear our team member Marie was so helpful -- thanks!

August 25, 2022

They changed my tires and cleaned the care with the same professionalism they always show. More

by SASWETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Sarasota responded

Thank you for the great review!

August 25, 2022

It was a nice experience and good costumer service but I suppose to get my car wash and they never did also they took 2 hours to remplace a tire and scratch my rim. More

by GONZALEZHAROLD664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
Sep 01, 2022 -

BMW of Sarasota responded

We apologize that your service visit took longer than expected, and we’ll be sure to share your feedback with our team. We’re glad to hear that overall, you had a positive experience with us -- thank you.

August 25, 2022

Had reservation for oil change at 9:30. Was out by 11:45 as they were very busy. Service was good, really like the way they provide video of car inspection while on the lift. Very courteous More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
Sep 02, 2022 -

BMW of Sarasota responded

Chuck, we're delighted to hear our team made your recent service visit a great one -- thank you!

August 25, 2022

Clean professional attentive and for sure masters of their craft. Video service film was very helpful in understanding the condition of my M2 More

by GEBARBIERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleb….outstanding!
Sep 01, 2022 -

BMW of Sarasota responded

Thank you for the great review!

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