BMW of Sarasota - Service Center

I have had a brake issue since purchasing the vehicle new and even after the warranty period. I finally replaced the rear rotors against my belief at the dealership because they kept saying it was the rear r and even after the warranty period. I finally replaced the rear rotors against my belief at the dealership because they kept saying it was the rear rotors that they kept turning. $1,500 later problem still there. So I replaced the front rotors like I thought problem resolved… never ever again they are good to change your oil. Hope they don’t mess that up. More

Maria is a great service rep. , and you would be happy to work with her. , and you would be happy to work with her. More

Had a flat tire and they got us in right away. Everyone was very helpful Everyone was very helpful More

Customer service is great, the vehicle was maintained, cleaned, and video sent to show work done. cleaned, and video sent to show work done. More

Everything was very good. They explained what was going on. Friendly and helpful staff and the dealership was clean and nice They explained what was going on. Friendly and helpful staff and the dealership was clean and nice More

Carlos was service advisor , great service and really was knowledgeable. I would definitely recommend him . knowledgeable. I would definitely recommend him . More

Once again Carlos Munos did a fabulous job! My husbands 2010 Z3 had an issue that his service rep obviously couldn’t fix. I explained this to Carlos and he had it diagnosed, part ordered and ca My husbands 2010 Z3 had an issue that his service rep obviously couldn’t fix. I explained this to Carlos and he had it diagnosed, part ordered and car running perfectly in 2 days! Carlos is professional, knowledgeable, friendly and explains everything- I won’t go to anyone else but him for our BMW’s!!! More

Tanner is incredible to work with and goes over and above. They get you in and out pretty fast compared to other dealerships. above. They get you in and out pretty fast compared to other dealerships. More

Excellent service. Plus listen to your problem and find a solution that addresses your concern. Don’t try to sell you service that you don’t need. Plus listen to your problem and find a solution that addresses your concern. Don’t try to sell you service that you don’t need. More

I have the best service advisor thank you Greg for always going the extra mile to make things happen!! going the extra mile to make things happen!! More