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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,827 Reviews

12,827 Reviews of BMW of Sarasota - Service Center

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May 08, 2022

Absolute excellent service on the vehicle. Best dealership in the country, they are all perfectionists. More

by VERELEKAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

Lovely waiting room, courteous staff, appreciate food and drinks. Not sure why service takes so long. More

by lkgreene13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

Great service. Scheduling and notifications were on point. They took me when scheduled, kept me posted with video while working on the car and completed the service More

by STEPHEN.CHAFETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

Very professional and quick. The truck was clean and running great afterwards. I will return for additional service. More

by Randyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

Derek is one of the best service advisors and communication regarding my warranty issue was fantastic More

by JKIMBERLY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Martin
May 07, 2022

Excellent service. Appreciated Uber rise while we waited. Easy in and out.. car service fully explained. More

by ceciliafloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
May 07, 2022

I told the dealer I was waiting and they said to make an early appointment. I was there at 730 and it took them 2 and 1/2 hours for an oil change. I got a text to check on the status with Derrick. He never More

by whof1271
Recommend Dealer
No
Employees Worked With
Derek Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

We were here visiting from Upstate NY and what an impressive operation you have!! You could give other dealerships a lesson!! The most impressive custom service we have ever experienced and we are li More

by NANCY.PATRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel ??????????????????
May 07, 2022

Great service and communication from Derek as well as the attendant when I came to pick car up. More

by jackhoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

Good service. Took too long. Almost three hours. Add that to the two hour trip. Five hours for an oil change. More

by JFWESTGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
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