BMW of Sarasota - Service Center

Prompt, Timely service, provided loaner car during service . Carlos made sure everything that needed to be done was complete. service . Carlos made sure everything that needed to be done was complete. More

Great service and communication from Derek as well as the attendant when I came to pick car up. attendant when I came to pick car up. More

Good service. Took too long. Almost three hours. Add that to the two hour trip. Five hours for an oil change. Took too long. Almost three hours. Add that to the two hour trip. Five hours for an oil change. More

Excellent service. Appreciated Uber rise while we waited. Easy in and out.. car service fully explained. Appreciated Uber rise while we waited. Easy in and out.. car service fully explained. More

I am a first-time customer. Overall everything was excellent. I had an issue with Kim Caleo not understanding that I didn’t want new tires yesterday. The estimate of $2,20 Overall everything was excellent. I had an issue with Kim Caleo not understanding that I didn’t want new tires yesterday. The estimate of $2,200. Was easy to decline. I am not sure how it happened and feel fortunate that while talking to another staff member her misunderstanding came to light. Kim seemed super busy and somewhat distracted while we were discussing my car. Without knowing more about her busy morning, I would say things happen. More

I told the dealer I was waiting and they said to make an early appointment. I was there at 730 and it took them 2 and 1/2 hours for an oil change. I got a text to check on the status with Derrick. He never early appointment. I was there at 730 and it took them 2 and 1/2 hours for an oil change. I got a text to check on the status with Derrick. He never responded to my second request as why it wasn’t done. More

We were here visiting from Upstate NY and what an impressive operation you have!! You could give other dealerships a lesson!! The most impressive custom service we have ever experienced and we are li impressive operation you have!! You could give other dealerships a lesson!! The most impressive custom service we have ever experienced and we are lifelong BMW drivers. More

Great and fast service , on time clean vehicle , properly fix my vehicle , and good communication. fix my vehicle , and good communication. More

Check in was quick and efficient. Work was completed on time. Pleasant waiting area. Kim the Service Manager was thorough and a delight to work with. Work was completed on time. Pleasant waiting area. Kim the Service Manager was thorough and a delight to work with. More

Excellent service, I was treated amazing here, along with my vehicle. Best bmw dealership out there. my vehicle. Best bmw dealership out there. More