12,946 Reviews of BMW of Sarasota - Service Center
I am a first-time customer. Overall everything was excellent. I had an issue with Kim Caleo not understanding that I didn’t want new tires yesterday. The estimate of $2,20 Overall everything was excellent. I had an issue with Kim Caleo not understanding that I didn’t want new tires yesterday. The estimate of $2,200. Was easy to decline. I am not sure how it happened and feel fortunate that while talking to another staff member her misunderstanding came to light. Kim seemed super busy and somewhat distracted while we were discussing my car. Without knowing more about her busy morning, I would say things happen. More
I told the dealer I was waiting and they said to make an early appointment. I was there at 730 and it took them 2 and 1/2 hours for an oil change. I got a text to check on the status with Derrick. He never early appointment. I was there at 730 and it took them 2 and 1/2 hours for an oil change. I got a text to check on the status with Derrick. He never responded to my second request as why it wasn’t done. More
We were here visiting from Upstate NY and what an impressive operation you have!! You could give other dealerships a lesson!! The most impressive custom service we have ever experienced and we are li impressive operation you have!! You could give other dealerships a lesson!! The most impressive custom service we have ever experienced and we are lifelong BMW drivers. More
Great and fast service , on time clean vehicle , properly fix my vehicle , and good communication. fix my vehicle , and good communication. More
Check in was quick and efficient. Work was completed on time. Pleasant waiting area. Kim the Service Manager was thorough and a delight to work with. Work was completed on time. Pleasant waiting area. Kim the Service Manager was thorough and a delight to work with. More
Excellent service, I was treated amazing here, along with my vehicle. Best bmw dealership out there. my vehicle. Best bmw dealership out there. More
My issue was resolved quickly and efficiently by the service advisor and skilled car technician. service advisor and skilled car technician. More
While I was out doing errands, I noticed a nail was in my back tire. I immediately went to the BMW dealership and although they had many people who had appointments, they took care of my problem within a rea back tire. I immediately went to the BMW dealership and although they had many people who had appointments, they took care of my problem within a reasonable time frame. Thank you Sarasota BMW More
Getting my oil change was a great experience. The staff went above and beyond to service my vehicle. Highly recommend! The staff went above and beyond to service my vehicle. Highly recommend! More