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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,812 Reviews

12,812 Reviews of BMW of Sarasota - Service Center

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September 18, 2021

Great service, high recommend staff, caring and attentive, gave me an estimated eta and it was correct. Helped me facilitate a loaner vehicle. Quick and easy. More

by Brinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

People are nice but I had to wait 2.5 hours for an oil change, which tells me they over book because they don’t care about people’s time. I won’t be going back for service anymore More

by dschlosser150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
September 18, 2021

Great service. People there are by far the best I've seen at what they do. More

by JWHITTEMORE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

I’ll give my Rep Maria Lizardi an A+I will highly recommend her for a higher position. More

by jmaolalde26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

The service manager Chong Lee was very informative about the process. I will return again. More

by JPOLLACK1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Always great service with Maria as my service rep. She is always so thorough and give options of what repairs are needed now and what can wait. More

by sherrellongaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Carlos Munoz Always takes care of me. Great service advisor. Always supports me and has respect for my schedule. More

by huntchiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Very good service! Professional and prompt! Great overall experience! Lucy was wonderful and they let me take a loaner car while my car was in service More

by SOEHLBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Schedule on time and work done efficiently. Lounge area very comfortable and relaxing. Sales and service representatives very attentive. More

by BILL.QUIGLEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Always great service at BMW. Maria is answered my voicemail quickly and was able to fit me in within 30min to replace a tire that had a nail in it. More

by KMORSE1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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