BMW of Sarasota - Service Center

Very thorough, courteous and professional . Love the video of maintenance performed. Dealership is always top notch clean and amenities are a plus. Thank you nikki video of maintenance performed. Dealership is always top notch clean and amenities are a plus. Thank you nikki More

Quick and Professional service!! I would recommend BMW Sarasota to all my family, friends and colleagues. It feels great to do business with someone who appreciates you and values your business @ Sarasota to all my family, friends and colleagues. It feels great to do business with someone who appreciates you and values your business @ More

Maria Lizardi was great. Service Tech was great as well. He provided a detailed assessment of recommended actions. Disappointment 1) nobody responded to online appointment request. Followed up a week late He provided a detailed assessment of recommended actions. Disappointment 1) nobody responded to online appointment request. Followed up a week later to make appointment by phone and order needed tires. Disappointment 2) tires were not ordered as expected, and I learned this while waiting in the service lounge on the day of my appointment. Service advisor had to break the bad news, but she did it in a good way. Disappointment 3) half a day back-up for courtesy wash. Service advisor was excellent but she had horrible support from the “team”. I gave five stars for Maria but would give the overall experience two stars. I hope these comments will be used as intended, to improve processes, and not merely as a reflection on the Service Advisor. She was great and is good at making customers feel appreciated. More

Repairs done correctly and on time. Loaner available as scheduled. Lewis Mention did a great job explaining the repair and communicating the status of the service. scheduled. Lewis Mention did a great job explaining the repair and communicating the status of the service. More

Great service by Derick in the service he made the process very easy and explained to me every step of the way what the status of my car process very easy and explained to me every step of the way what the status of my car More

Great service department, work to my bmw 650i was done in a professional and timely manner, Greg and his team were the best will definitely refer anyone to bmw of Sarasota for great service. a professional and timely manner, Greg and his team were the best will definitely refer anyone to bmw of Sarasota for great service. More

Service Department was top of the class they help me to get my car serviced and let me know what my car needs in the future get my car serviced and let me know what my car needs in the future More

They do great work here. Always friendly. They make getting service on my M5c easy and on time. Just had my windows tinted. I was home with the loaner car barely an hour when they text me that my car getting service on my M5c easy and on time. Just had my windows tinted. I was home with the loaner car barely an hour when they text me that my car was done. I was able to pay online before I left home and headed right back to pick up my baby. The price was a surprise also. It was much less than I expected. I plan to get all my service done here for both my car and my wife's Mini Cooper S Convertible.. More

No one accepting vehicles as they arrive for service; Appointment time not when they begin working on vehicle; Check in machine is not user friendly. Appointment time not when they begin working on vehicle; Check in machine is not user friendly. More

Treated us well, answered all questions, price competitive and had the car ready as scheduled. Would always recommend this dealership. Can’t thank everyone enough competitive and had the car ready as scheduled. Would always recommend this dealership. Can’t thank everyone enough More