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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,856 Reviews

12,856 Reviews of BMW of Sarasota - Service Center

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May 11, 2021

Some information that should have been given wasn’t. Greg did call to help and explain and rectify the issue. I appreciate the effort to make things right. More

by vmmpennell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

We are very satisfied having our 740e servicrd at Sarasota BMW. I especially appreciate the video the service tech makes while performing a multi point inspection- very informative. More

by COLETTELANKFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Excellent service, kept me updated and returned calls and resolved issues with the vehicle. Was able to have car serviced and returned in timely fashion! More

by KBURGEROFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Johnson
May 11, 2021

Great communicant via the text video app that you provide. I like the fact you provide a rental. So far no issues with the repair. More

by mccaskill.adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

The team working to evaluate my car and a potential issue with my car provided great support and communications. The mechanics video was a nice touch. More

by MICHELLE.NIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

We were not happy with the dealership we purchased our BMW from and chose Sarasota. We feel this dealership is a better fit for us and we will continue to service here and purchase our next BMW at Saras More

by DONNAFEATHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

nice job in finding a difficult part to find -project as completed on time and done well - derek worked to meet expectations - i would use him gain More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Excellent service in a clean environment!! Trustworthy service advisors and technicians. When you need BMW service, this is the best option in the Sarasota/Bradenton area. More

by mskene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Excellent service. Derrick was knowledgeable and provided updates throughout the service e process. Work was completed quickly with no issues. Very nice dealership with comfortable waiting a More

by Monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Undoubtedly the best dealership experience I have encountered every time I bring my vehicle in. Derek my service advisor is absolutely a pleasure to deal with, a true professional and takes great car More

by TIM G M3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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